Mailing lists not delivering mail to everyone

[Daniel Brookshier]

First, please post anything that you think is a problem to our  
Project Tracker at https://webcommittee.osgeo.org/servlets/Scarab The  
web committee does need to understand what issues are related to  
CollabNet as part of ensuring the entire site is running smoothly.  
This is preferred to document issues and feed them to me for  
reporting back to CollabNet.

There is a simple answer to some of the behavior. A list that is  
configured as 'discuss' will not accept emails from non members for  
any reason. This is to limit spam and spurious postings. You either  
need to have it unmoderated or moderated to allow messages to be  
posted from outside the list membership. A list, when replying, is  
looked at as a user, thus the list is also filtered as a non-member.  
Convoluted, but but perfectly logical behavior for a discuss list.

Remember that a list will also not propagate a cc. These are  
processed and originate from your email server - not from CollabNet.  
The list's only responsibility is to post to its members. Thus to get  
a cc to each list for each reply, you need to ensure the cc is there  
via a  reply-all.  Obviously still a possible issue if someone does  
not get a message from either list as a subscriber. I would need more  
information to study this further.

As to single posts or no posts for people in multiple lists, I do not  
know why that is true and will talk to the experts at CollabNet to  
see if there is indeed some undocumented behavior.


Daniel Brookshier | Community Manager | CollabNet, Inc.
8000 Marina Blvd. Suite 600 | Brisbane, CA 94005 | USA
O 972.422.5261 | C 214.207.6614 | dbrookshier at collab.net


On Apr 13, 2006, at 12:16 PM, Jo Walsh wrote:

> dear Daniel,
>
> I've been experiencing problems with mail sent to the geodata list
> hosted at CN that's also sent to other lists, not turning up to all
> the list subscribers.
>
> Tyler sent this message to the geodata list, cc'ing the edu one.
> https://geodata.osgeo.org/servlets/ReadMsg? 
> list=geodata&msgNo=33&raw=true
>
> Frank, who's on both lists, only got the edu copy. Norm, who's only on
> the geodata list, only got the geodata copy. I'm not on the edu list,
> but I didn't get a copy of this email at all. I also didn't see Ned's
> followup, or the email that you posted to both incubator + geodata.
> https://geodata.osgeo.org/servlets/ReadMsg?list=geodata&msgNo=32
>
> But in the past, conversations that have been on more than one list,
> I've got multiple copies of. Has some behaviour changed recently?
>
> Is there some kind of 'hidden magic' in collabnet's backend to EZMLM
> that's supposed to be stopping people receiving >1 email if they're
> subscribed to more than one project's list? If there is, then it's not
> working, and it's quite frustrating. :/ Can you help?
>
> Sorry to spam the board with this, but I'm not sure where is best to
> send reports of serious operational problems in a way which is
> publically logged; WebCom doesn't seem to be appropriate, as that's
> more about content focus and keeping the OSGeo site updated than
> fixing the tools...
>
>
> jo
>
>
>
>