[OSGeo-Board] RE: RE: [Fwd: failure notice]

[Auke Jilderda]

Jo,

it is working properly now.  Can you confirm?


Auke 

> -----Original Message-----
> From: Auke Jilderda [mailto:auke at collab.net] 
> Sent: 08 September 2006 16:52
> To: Jo Walsh; Andrew Kelly
> Cc: board at board.osgeo.org
> Subject: [OSGeo-Board] RE: RE: [Fwd: failure notice]
> 
> Jo,
> 
> you are quite right.  I escalated the issue to a P1 and our Support is
> now looking into it with the highest priority.  (Judging from the
> earlier speed with DNS requests, I had expected no escalation to be
> needed.)
> 
> Feel free to escalate such things through (Andrew or) me anytime.
> 
> 
> Auke
> 
> On 08 September 2006 15:40, Jo Walsh wrote:
> > 
> > dear Auke, to my mind it is just unacceptable that since the last CN
> > upgrade all messages sent to [username]@osgeo.org are returning a
> > bounce message even though they are also being delivered properly.
> > 
> > I'm also very disturbed by the fact that the geodata.osgeo.org DNS
> > record *disappeared* after I requested several subdomains 
> be delegated
> > to telascience; the geodata mailing list and svn repository 
> have been
> > out of action today, and right now they're being heavily used to
> > collaborate on a demo for a big conference next week. It's critical
> > right now to have the OSGeo infrastructure doing what it says on the
> > service lvel agreement. Is there some way we can have this escalated
> > up the support queue?
> > 
> > Sorry to whine at the board en masse about this - i'm not sure who
> > 'front person' is for the osgeo/mapguide/cn relationship and perhaps
> > someone at adsk knows the procedure for getting support requests
> > escalated... 
> > 
> > 
> > jo
> 
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