[Board] info at osgeo.org how is it managed

[Jachym Cepicky]

Just noting: I'm on the copy of info at osgeo

po 15. 1. 2018 v 9:41 odesílatel Marc Vloemans <marcvloemans1 at gmail.com>
napsal:

> I strongly suggest we get out of the volunteer-mode here.
>
> Pay a person/contractor a small fee per month to keep track of various
> inbound messages on various accounts.
> It keeps the mojo and energy where it belongs: focussed on advocacy and
> outreach. Not leaching away on stuff that usually nobody signs on for when
> joining a community.
>
>
> Kind regards,
> Marc Vloemans
>
>
> Op 15 jan. 2018 om 09:13 heeft Jody Garnett <jody.garnett at gmail.com> het
> volgende geschreven:
>
> It is a good question, the same page is present on the new website
> <https://staging.www.osgeo.org/about/contact/> (going live tomorrow!) My
> understanding is this address should go to directors and officers. For
> questions that I can answer I do so. I confess with all the google code-in
> emails I assumed any password questions were caught up in that process.
>
> For questions like DNS registration reminders I saw that
> treasurer at osgeo.org was CCed and assumed Micheal was on top of it?
>
> When replying to one of these emails how about we CC info at osgeo.org in
> the reply so "everyone else" can get in on the conversation and see if it
> is closed out or not?
>
> For passwords it is hard to know what to do...
> --
> Jody Garnett
>
> On 14 January 2018 at 23:35, María Arias de Reyna <delawen at gmail.com>
> wrote:
>
>> Hi,
>>
>> Right now we have an info email which "is not monitored regularly, and
>> forwards only to a few recipients and is therefore not recommended. Please
>> use one of the above mailing lists to guarantee a proper response to your
>> query. " (as said in http://www.osgeo.org/contact)
>>
>> Is this really helpful? Do we have some kind of guidelines to answer this
>> email (like, always answer with info in copy so we all know this person has
>> received an answer). Should someone take the responsibility of answering or
>> forwarding the email properly? Should we at least write some guidelines?
>> Maybe add some automatic response to it?
>>
>> If we have an email no one is reading or taking care of, what's the point
>> of this email?
>>
>> I say this because I have seen many emails of people complaining about
>> passwords not being sent to their emails and I have no idea if this has
>> been taken care of or if this persons are still waiting for an answer. Not
>> that I really know what to answer, but at least, a response would be nice.
>>
>> Cheers,
>> María.
>>
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>
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