[GeoNode-users] Error 500 when trying to create thumbnail

Jonathan Doig j.doig at unsw.edu.au
Sun Mar 5 14:45:56 PST 2017

HI Melvin

Have you checked the tomcat and web server (apache, nginx) logs for clues?

Possibly related to permissions on the uploaded/thumbs directory:

          sudo chmod -Rf 777 /home/geonode/geonode/geonode/uploaded/thumbs

Also you web server needs to be told to serve the thumbs directory. For Apache you need this block in the geonode.conf file:

    <Directory "/home/geonode/geonode/geonode/uploaded/thumbs/">
        Order allow,deny
        Options Indexes FollowSymLinks
        Allow from all
        Require all granted
        IndexOptions FancyIndexing

See http://docs.geonode.org/en/master/tutorials/install_and_admin/geonode_install/setup_configure_httpd.html#apache-configuration

Jonathan Doig

From: geonode-users [mailto:geonode-users-bounces at lists.osgeo.org] On Behalf Of Melvin David Ramos Macías
Sent: Monday, 6 March 2017 8:10 AM
To: geonode-users at lists.osgeo.org
Subject: [GeoNode-users] Error 500 when trying to create thumbnail

Hello GeoNode community,

I have installed a GeoNode custom project in a production server and it works just fine. Now I'm trying to replicate the same project in another server and it works fine except for the thumbnail creation, which throws me an error 500 (INTERNAL SERVER ERROR).

What could be the reason for this?

I already checked the URLs in the settings.py and placed a base url in the web.xml file. There was no geonodeAuthProvider in the tomcat geoserver.

Thanks in advance,




Melvin David Ramos Macías

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