[GRASS5] [bug #2117] (grass) A eficiência do Help Desk em suas mãos

Request Tracker grass-bugs at intevation.de
Sun Sep 21 18:23:25 EDT 2003


this bug's URL: http://intevation.de/rt/webrt?serial_num=2117
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<html>
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<title>Road Show Track-It! 6.0</title>
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    <td width="600" height="199" valign="bottom"><DEFANGED_IMG src="http://www.interamericana.com.br/new/road.jpg" width="600" height="199"></td>
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    <td bgcolor="#DADADA" height="423" valign="top"> 
      <table width="600" border="0" cellspacing="0" cellpadding="0" align="left" height="188">
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          <td width="193" height="283"> 
            <table width="100" border="0" cellspacing="0" cellpadding="0" height="789">
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                <td height="19"><DEFANGED_IMG src="http://www.interamericana.com.br/new/intuit_girl.jpg" width="193" height="95"></td>
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              <tr> 
                <td valign="bottom" height="381" align="center"> 
                  <table width="142" border="0" cellspacing="0" cellpadding="0">
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                      <td align="center"><br>
                        <DEFANGED_IMG src="http://www.interamericana.com.br/new/seta2.gif" width="97" height="301"> 
                      </td>
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                    <tr>
                      <td align="center">
                        <p><font face="Arial, Helvetica, sans-serif" size="2"><b><font color="#333333" size="3"><br>
                          <font color="#003399">Fa&ccedil;a sua inscri&ccedil;&atilde;o</font></font></b><br>
                          todas as localidades <br>
                          tem vagas limitadas.</font></p>
                        <p><font face="Arial, Helvetica, sans-serif" size="2"><b>Ligue 
                          <font color="#FF6600">0800 115 005</font></b><br>
                          <font color="#000000">ou escolha abaixo</font><font color="#FF6600"><br>
                          <font color="#000000">a palestra de sua<br>
                          prefer&ecirc;ncia. </font><br>
                          </font><br>
                          <br>
                          </font></p>
                      </td>
                    </tr>
                  </table>
                  
                </td>
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              <tr> 
                <td valign="middle" height="32" align="center" bgcolor="#FF9900"> 
                  <p><font face="Arial, Helvetica, sans-serif" size="2"><b><font size="3" color="#FFFFFF">Onde? 
                    Quando?</font></b></font></p>
                </td>
              </tr>
              <tr> 
                <td valign="top"> 
                  <table width="193" border="0" cellspacing="1" cellpadding="0" height="236" align="right">
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                      <td bgcolor="#FF6600" valign="middle" align="center"><font face="Arial, Helvetica, sans-serif" size="2" color="#FFFFFF"><b>17 
                        de Setembro </b><br>
                        Bras&iacute;lia - DF</font></td>
                      <td bgcolor="#FFBB55" valign="middle" align="center" width="50"><font face="Arial, Helvetica, sans-serif" size="1" color="#FF6600"><a href="form_df.html"><font color="#FFFFFF">CLIQUE<br>
                        AQUI </font></a></font></td>
                    </tr>
                    <tr> 
                      <td bgcolor="#FF6600" valign="middle" align="center"><font face="Arial, Helvetica, sans-serif" size="2" color="#FFFFFF"><b>23 
                        de Setembro </b><br>
                        S&atilde;o Paulo - SP </font></td>
                      <td width="50" bgcolor="#FFBB55" valign="middle" align="center"><font face="Arial, Helvetica, sans-serif" size="1" color="#FF6600"><a href="form_sp.html"><font color="#FFFFFF">CLIQUE<br>
                        AQUI </font></a></font></td>
                    </tr>
                    <tr> 
                      <td bgcolor="#FF6600" valign="middle" align="center"><font face="Arial, Helvetica, sans-serif" size="2" color="#FFFFFF"><b>30 
                        de Setembro </b><br>
                        Porto Alegre - RS</font></td>
                      <td bgcolor="#FFBB55" valign="middle" align="center" width="50"><font face="Arial, Helvetica, sans-serif" size="1" color="#FF6600"><a href="form_rs.html"><font color="#FFFFFF">CLIQUE<br>
                        AQUI </font></a></font></td>
                    </tr>
                    <tr> 
                      <td bgcolor="#FF6600" valign="middle" align="center"><font face="Arial, Helvetica, sans-serif" size="2" color="#FFFFFF"><b>2 
                        de Outubro</b><br>
                        Rio de Janeiro - RJ</font></td>
                      <td bgcolor="#FFBB55" valign="middle" align="center" width="50"><font face="Arial, Helvetica, sans-serif" size="1" color="#FF6600"><a href="form_rj.html"><font color="#FFFFFF">CLIQUE<br>
                        AQUI </font></a></font></td>
                    </tr>
                  </table>
                </td>
              </tr>
            </table>
          </td>
          <td height="283" width="16" bgcolor="#EEEEEE">&nbsp;</td>
          <td width="391" height="283" bgcolor="#EEEEEE"> 
            <table width="342" border="0" cellspacing="0" cellpadding="0" height="326" align="center">
              <tr> 
                <td><font face="Arial, Helvetica, sans-serif" size="2"><br>
                  <b><font size="3">Voc&ecirc;</font></b> &eacute; nosso convidado 
                  para participar do <br>
                  <b><font color="#3366CC">Lan&ccedil;amento Nacional do Intuit 
                  Track-It! 6.0</font></b></font> 
                  <p><font face="Arial, Helvetica, sans-serif" size="2">Venha 
                    conhecer por que o <b>Intuit Track-It!</b> &eacute; o sistema 
                    de gerenciamento de Help Desk e Invent&aacute;rio mais vendido 
                    no Brasil e no mundo. Nossos n&uacute;meros falam por si mesmo:</font></p>
                  <ul>
                    <li><font face="Arial, Helvetica, sans-serif" size="3"><b>200</b></font><font face="Arial, Helvetica, sans-serif" size="2"> 
                      empresas no Brasil e <b><font size="3">35.000</font></b> 
                      empresas <br>
                      no Mundo <br>
                      <br>
                      </font></li>
                    <li><font face="Arial, Helvetica, sans-serif" size="3"><b>750.000</b></font><font face="Arial, Helvetica, sans-serif" size="2"> 
                      t&eacute;cnicos utilizam o Intuit Track-It!<br>
                      <br>
                      </font></li>
                    <li><font face="Arial, Helvetica, sans-serif" size="3"><b>15.000.000</b></font><font face="Arial, Helvetica, sans-serif" size="2"> 
                      de PCs sendo inventariados periodicamente<br>
                      <br>
                      </font></li>
                    <li><font face="Arial, Helvetica, sans-serif" size="3"><b>400.000</b></font><font face="Arial, Helvetica, sans-serif" size="2"> 
                      Intranets e Wans abrindo o espa&ccedil;o <br>
                      do conhecimento atrav&eacute;s da Web.</font></li>
                  </ul>
                  <p><font face="Arial, Helvetica, sans-serif" size="2" color="#003399"><b><font color="#000000">Testemunhos 
                    de quem usa Intuit Track-It!</font></b></font><font face="Arial, Helvetica, sans-serif" size="2"><br>
                    Se voc&ecirc; ainda quer mais motivos para escolher <br>
                    o Intuit Track-It!, veja abaixo o que eles dizem...</font></p>
                  <p><font face="Arial, Helvetica, sans-serif" size="2" color="#CC0000"><b><font color="#3366CC">&quot;O 
                    processo de implanta&ccedil;&atilde;o foi tranquilo e o Track-It! 
                    atende 100% as nossas necessidades&quot;. </font></b></font><font face="Arial, Helvetica, sans-serif" size="2"><br>
                    Alberto Aulicino, Construtora Beter S/A</font></p>
                  <p><font face="Arial, Helvetica, sans-serif" size="2"><b><font color="#3366CC">&quot;Eu 
                    avaliei 25 produtos a procura de algum que nos ajudasse a 
                    trazer mais pedidos e efici&ecirc;ncia ao nosso <br>
                    Help Desk. Escolhi o Track-It! Por qu&ecirc;? Tr&ecirc;s raz&otilde;es. 
                    Primeiro, oferece um &oacute;timo custo benef&iacute;cio. 
                    Segundo, as caracter&iacute;sticas do Audit Client, Terceiro, 
                    f&aacute;cil de instalar, f&aacute;cil de usar e eu configuro 
                    em um instante. Recomendo Track-It! sem exitar.&quot;</font></b><br>
                    Jeanie Roberts-Wyatt, Volvo Truck Finance NA </font></p>
                  <p><font face="Arial, Helvetica, sans-serif" size="2"><b><font color="#3366CC">&quot;Mesmo 
                    com a recente implanta&ccedil;&atilde;o, j&aacute; come&ccedil;amos 
                    <br>
                    a obter os resultados esperados&quot;</font></b><br>
                    Thais Mussato, Infraero - Superintendencia Nacional </font></p>
                  <p><font face="Arial, Helvetica, sans-serif" size="2"><b>Confira 
                    a agenda do evento:</b></font></p>
                  <p><font face="Arial, Helvetica, sans-serif" size="2">08:45 
                    - Recep&ccedil;&atilde;o dos participantes<br>
                    09:00 - Abertura<br>
                    09:15 - Modulariza&ccedil;&atilde;o objetivando seu crescimento<br>
                    10:00 - Inventariando Software e Hardware<br>
                    10:30 - Coffee Break<br>
                    11:00 - Help Desk - Entregando resultados desde <br>
                    a primeira Ordem de Servi&ccedil;o<br>
                    12:00 - Satisfaction - Pesquisa de qualidade pela Web<br>
                    12:15 - Perguntas e Respostas<br>
                    12:30 - Encerramento</font></p>
                </td>
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            </table>
          </td>
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          <td height="2" valign="top" width="193">&nbsp;</td>
          <td height="2" width="16"><DEFANGED_IMG src="http://www.interamericana.com.br/new/borda.gif" width="19" height="20"></td>
          <td height="2" width="391" bgcolor="#EEEEEE">&nbsp;</td>
        </tr>
        <tr> 
          <td height="2" valign="top" width="193"> 
            <div align="center"><font face="Arial, Helvetica, sans-serif" size="2"><b></b></font></div>
          </td>
          <td height="2" width="16">&nbsp;</td>
          <td height="2" width="391">&nbsp;</td>
        </tr>
      </table>
    </td>
  </tr>
  <tr> 
    <td bgcolor="#BCBCBC">&nbsp;</td>
  </tr>
  <tr> 
    <td bgcolor="#FFFFFF" valign="middle"> 
      <table width="581" border="0" cellspacing="0" cellpadding="0" align="center" height="78">
        <tr> 
          <td width="428"><DEFANGED_IMG src="http://www.interamericana.com.br/new/logo_intuit.gif" width="160" height="32"></td>
          <td width="153"><a href="http://www.interamericana.com.br"><DEFANGED_IMG src="http://www.interamericana.com.br/new/logo_inter01.gif" width="152" height="45" border="0"></a></td>
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From: info at interamericana.com.br
To: grass-bugs at intevation.de
Subject: A eficiência do Help Desk em suas mãos
Date: Sun, 21 Sep 2003 19:25:08 -0300 01:00:00 +0000 (GMT)
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