[GRASSLIST:3862] Re: openOSX again

gis1212 at comcast.net gis1212 at comcast.net
Fri Jul 9 18:36:37 EDT 2004


At 5:47 PM +1200 7/9/04, Hamish wrote:
>On Tue, 6 Jul 2004 19:01:14 +0200
>Andreas Franz <andreas.franz at restaurierung.ch> wrote:
>
>>  I have bought a copy of  Grass as provided by openOSX.com. After a
>>  long period of time the CDs (they have sent two and charged two)
>>  arrived but after installing there is no application "Grass" on my
>>  hardrive. I could see it being installed during installation but
>>  disappeared right before installation was finished. None of the
>>  provided files could be opened!
>>
>  > I contacted openOSX.com by email but never got any support nor even a
>>  single reply to all my emails. Has that dubious company vanished from
>  > the market or does anyone know how to get openOSX Grass running?
>
>If these problems continue, perhaps we should remove mention of OpenOSX
>from the GRASS website and more heavily promote Lorenzo Moretti's great
>work[*] as the situation as it exists reflects badly on the GRASS
>community. Their link to the GRASS website leads to a non-existant page
>Baylor Univ.

Why wait for the problems to continue? The problems have already 
continued for a long time (more than a year). OpenOSX has an 
unsatisfactory record with the Better Business Bureau:
http://www.oakland.bbb.org/commonreport.html?compid=50016
http://www.bbb.org/about/index.asp

>Perhaps we should do that regardless of any problems people have with
>any 3rd party vendor.

I agree.




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