[Live-demo] Re: Fwd: [OSGeo] #750: ushahidi doesn't connect to DB during quickstart setup

[Cameron Shorter]

Henry,
I'm just heading off to bed, but Brian (dbb) should be waking up soon 
and will likely be able to help you. If you have irc, I suggest logging 
onto irc://freenode.net#osgeolive

I suspect the problem is that there is not a step in the Quickstart 
which says: start the database using the following commands ...

Quickstart is on the web here:
http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html

Source doc is here:
https://svn.osgeo.org/osgeo/livedvd/gisvm/trunk/doc/en/quickstart

On 18/08/11 22:14, Henry Addo wrote:
> Hello Cameron,
>
> If the credentials for the database server aren't correct, Ushahidi 
> won't be able to connect to it.
>
> The installer creates these credentials for the mysql server
>
> Database : ushahidi
> username : user
> password: user
> host: localhost
>
> Please confirm on the server if these credentials exist. If they do, 
> then there is something wrong somewhere because I gave the script a 
> try on my local server and I was able to install Ushahidi.
>
> Regards,
> Henry
>
> P.S. I have a limited access to internet at the moment that is why it 
> takes a while for me to respond. I'll try my best to check my emails 
> so we can resolve this issue quickly.
>
> On Thu, Aug 18, 2011 at 1:19 AM, Cameron Shorter 
> <cameron.shorter at gmail.com <mailto:cameron.shorter at gmail.com>> wrote:
>
>     Henry,
>     Are you receiving my emails?
>
>     In the next few days, we only have time for one (maybe 2) builds
>     left before we burn the final osgeo-live, and it seems that
>     ushahidi will look to users like it doesn't work.
>
>     Can you please:
>     1. Confirm that we have got hold of you.
>     2. Work with us to find a solution. Either by email, or by talking
>     on irc://freenode.net#osgeolive
>
>
>     On 14/08/2011 9:48 AM, Cameron Shorter wrote:
>>     Henry,
>>     I'm having problems while testing Ushahidi on osgeo live. Could
>>     you please have a look and see what the problem may be.
>>     Are we missing a step in the quickstart to set up or start a
>>     database?
>>
>>     -------- Original Message --------
>>     Subject: 	[OSGeo] #750: ushahidi doesn't connect to DB during
>>     quickstart setup
>>     Date: 	Sat, 13 Aug 2011 23:46:20 -0000
>>     From: 	OSGeo <trac_osgeo at osgeo.org> <mailto:trac_osgeo at osgeo.org>
>>     Reply-To: 	warmerdam at pobox.com <mailto:warmerdam at pobox.com>
>>     To: 	undisclosed-recipients:;
>>
>>
>>
>>     #750: ushahidi doesn't connect to DB during quickstart setup
>>     ----------------------+-----------------------------------------------------
>>       Reporter:  camerons  |       Owner:  live-demo@…
>>           Type:  defect    |      Status:  new
>>       Priority:  normal    |   Milestone:
>>     Component:  LiveDVD   |    Keywords:  5.0 ushahidi
>>     ----------------------+-----------------------------------------------------
>>       Running osgeolive5.0b5,
>>       I open a clean VM, then open ushahidi application by selecting ushahidi
>>       from the pull down menu.
>>
>>       I then start following the steps of the quickstart:
>>       http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html
>>
>>       Choose “Basic Installation”, “Let’s get started”, and it will prompt you
>>       for a few details. The database name is “ushahidi”, database user name is
>>       “user”, the password is also “user”. The database host is “localhost”.
>>       Then continue.
>>
>>       I then get the following error:
>>       "Oops! We couldn't make a connection to the database server with the
>>       credentials given. Please make sure they are correct."
>>
>>     -- 
>>     Ticket URL:<https://trac.osgeo.org/osgeo/ticket/750>
>>     OSGeo<http://www.osgeo.org/>
>>     OSGeo committee and general foundation issue tracker.
>
>
>     -- 
>     Cameron Shorter
>     Geospatial Solutions Manager
>     Tel: +61 (0)2 8570 5050
>     Mob: +61 (0)419 142 254
>
>     Think Globally, Fix Locally
>     Geospatial Solutions enhanced with Open Standards and Open Source
>     http://www.lisasoft.com
>
>
>
>
> -- 
> Henry!
> --
> Ushahidi -- Information Collection, Visualization, & Interactive Mapping
>
> http://www.ushahidi.com | http://twitter.com/ushahidi
> Ghana: +233243581806
> Skype: eyedol25
> IRC: eyedol on irc.freenode.net <http://irc.freenode.net> #ushahidi
>


-- 
Cameron Shorter
Geospatial Director
Tel: +61 (0)2 8570 5050
Mob: +61 (0)419 142 254

Think Globally, Fix Locally
Geospatial Solutions enhanced with Open Standards and Open Source
http://www.lisasoft.com

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