[Live-demo] Re: Fwd: [OSGeo] #750: ushahidi doesn't connect to DB during quickstart setup

[Henry Addo]

Thanks for the prompt response.

Maybe I can include the command to restart mysql server in the script like I
have done for Apache?

and then update the quickstart about manual database restart/ or start when
Ushahidi can't connect to the database server.

I have IRC client. I will get on it. Thanks for prompting me to it.

On Thu, Aug 18, 2011 at 3:20 PM, Cameron Shorter
<cameron.shorter at gmail.com>wrote:

> **
> Henry,
> I'm just heading off to bed, but Brian (dbb) should be waking up soon and
> will likely be able to help you. If you have irc, I suggest logging onto
> irc://freenode.net#osgeolive
>
> I suspect the problem is that there is not a step in the Quickstart which
> says: start the database using the following commands ...
>
> Quickstart is on the web here:
>
>
> http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html
>
> Source doc is here:
> https://svn.osgeo.org/osgeo/livedvd/gisvm/trunk/doc/en/quickstart
>
>
> On 18/08/11 22:14, Henry Addo wrote:
>
> Hello Cameron,
>
>  If the credentials for the database server aren't correct, Ushahidi won't
> be able to connect to it.
>
>  The installer creates these credentials for the mysql server
>
>  Database : ushahidi
> username : user
> password: user
> host: localhost
>
>  Please confirm on the server if these credentials exist. If they do, then
> there is something wrong somewhere because I gave the script a try on my
> local server and I was able to install Ushahidi.
>
>  Regards,
> Henry
>
>  P.S. I have a limited access to internet at the moment that is why it
> takes a while for me to respond. I'll try my best to check my emails so we
> can resolve this issue quickly.
>
>  On Thu, Aug 18, 2011 at 1:19 AM, Cameron Shorter <
> cameron.shorter at gmail.com> wrote:
>
>>  Henry,
>> Are you receiving my emails?
>>
>> In the next few days, we only have time for one (maybe 2) builds left
>> before we burn the final osgeo-live, and it seems that ushahidi will look to
>> users like it doesn't work.
>>
>> Can you please:
>> 1. Confirm that we have got hold of you.
>> 2. Work with us to find a solution. Either by email, or by talking on
>> irc://freenode.net#osgeolive
>>
>>
>> On 14/08/2011 9:48 AM, Cameron Shorter wrote:
>>
>> Henry,
>> I'm having problems while testing Ushahidi on osgeo live. Could you please
>> have a look and see what the problem may be.
>> Are we missing a step in the quickstart to set up or start a database?
>>
>> -------- Original Message --------  Subject: [OSGeo] #750: ushahidi
>> doesn't connect to DB during quickstart setup  Date: Sat, 13 Aug 2011
>> 23:46:20 -0000  From: OSGeo <trac_osgeo at osgeo.org> <trac_osgeo at osgeo.org>  Reply-To:
>> warmerdam at pobox.com  To: undisclosed-recipients:;
>>
>> #750: ushahidi doesn't connect to DB during quickstart setup
>> ----------------------+-----------------------------------------------------
>>  Reporter:  camerons  |       Owner:  live-demo@…
>>      Type:  defect    |      Status:  new
>>  Priority:  normal    |   Milestone:
>> Component:  LiveDVD   |    Keywords:  5.0 ushahidi
>> ----------------------+-----------------------------------------------------
>>  Running osgeolive5.0b5,
>>  I open a clean VM, then open ushahidi application by selecting ushahidi
>>  from the pull down menu.
>>
>>  I then start following the steps of the quickstart:
>>  http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html
>>
>>  Choose “Basic Installation”, “Let’s get started”, and it will prompt you
>>  for a few details. The database name is “ushahidi”, database user name is
>>  “user”, the password is also “user”. The database host is “localhost”.
>>  Then continue.
>>
>>  I then get the following error:
>>  "Oops! We couldn't make a connection to the database server with the
>>  credentials given. Please make sure they are correct."
>>
>> --
>> Ticket URL: <https://trac.osgeo.org/osgeo/ticket/750> <https://trac.osgeo.org/osgeo/ticket/750>
>> OSGeo <http://www.osgeo.org/> <http://www.osgeo.org/>
>> OSGeo committee and general foundation issue tracker.
>>
>>
>>
>>  --
>> Cameron Shorter
>> Geospatial Solutions Manager
>> Tel: +61 (0)2 8570 5050
>> Mob: +61 (0)419 142 254
>>
>> Think Globally, Fix Locally
>> Geospatial Solutions enhanced with Open Standards and Open Sourcehttp://www.lisasoft.com
>>
>>
>
>
>  --
> Henry!
> --
> Ushahidi -- Information Collection, Visualization, & Interactive Mapping
>
> http://www.ushahidi.com | http://twitter.com/ushahidi
> Ghana: +233243581806
> Skype: eyedol25
> IRC: eyedol on irc.freenode.net #ushahidi
>
>
>
> --
> Cameron Shorter
> Geospatial Director
> Tel: +61 (0)2 8570 5050
> Mob: +61 (0)419 142 254
>
> Think Globally, Fix Locally
> Geospatial Solutions enhanced with Open Standards and Open Sourcehttp://www.lisasoft.com
>
>


-- 
Henry!
--
Ushahidi -- Information Collection, Visualization, & Interactive Mapping

http://www.ushahidi.com | http://twitter.com/ushahidi
Ghana: +233243581806
Skype: eyedol25
IRC: eyedol on irc.freenode.net #ushahidi
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