[mapguide-internals] MGOS v1.2 Service Issues

nclayton nclayton at gmail.com
Thu Feb 21 12:15:50 EST 2008


forgot to mention that the server is running Windows 2003 Server and MGOS is
set up with IIS and PHP.



nclayton wrote:
> 
> Hi all,
> I finally made all the changes that I needed to make and have pushed MGOS
> out to our production server (which has the exact same configuration as
> the dev server, except with better specs) and now the service is bombing
> out at random intervals.
> 
> Here's what is happening:
> 
> I connect to the production server through remote desktop so I don't have
> to go to the server room. When I do go into the server room, I see that
> the Microsoft Script Debugger is open. I do not see this on my session
> through remote desktop, so I am not sure when this pops up or why. Also,
> there are a few events logged when the service goes down:
> 
> Application:
> MapGuide Server v1.2
> Event ID: 0
> Time: 9:53:24 AM
> The description for Event ID (0) in Source (MapGuide Server v1.2) cannot
> be found. The local computer may not have the necesary registry
> information or message dll files to display messages from a remote
> computer. You may be able to use the /AUXSOURCE=flag to retrieve this
> description; see Help and Support for details. The following information
> is part of the event: Server stopped.
> 
> Repeated at 9:53:29 AM with:
> The following information is part of the event: Server starting...
> 
> Repeated at 9:53:29 AM with:
> The following information is part of the event: Server started...
> 
> System:
> Service Control Manager
> Event ID: 7035
> Time: 9:53:24 AM
> The MapGuide Server v1.2 service was successfully sent a stop control.
> 
> Application Popup
> Event ID: 26
> Time: 9:53:24 AM
> Application popup: MgServer.exe - Application Error: The instruction at
> "0x7c82f527" referenced memory at "0x1562e4c5". The memory could not be
> "read"
> Click on OK to terminate the program
> 
> Service Control Manager
> Event ID: 7036
> Time: 9:53:24 AM
> The MapGuide Server v1.2 service entered the stopped state.
> 
> Service Control Manager
> Event ID: 7036
> Time: 9:53:26 AM
> The MapGuide Server v1.2 service entered the running state.
> 
> Service Control Manager
> Event ID: 7035
> Time: 9:53:24 AM
> The MapGuide Server v1.2 service was successfully sent a start control.
> 
> 
> I tried setting the service to restart on failure, but that causes a
> communication error between the viewer and the server. I had to manually
> tell it to restart before the viewer would work properly again. 
> 
> Hopefully someone else has seen this and has an idea of what can be
> causing it.
> 
> 

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