[mapguide-users] MapGuide Studio Cannot connect to Site

[Campbell, Keith A]

Dave,
 
Thanks for the reply.
 
I don't believe there is a proxy server involved and I don't need a port
number to access the site administrator or mapagent.
 
I access the mapagent remotely, not locally on the server using
localhost. I am using the domain name and it is resolving, although ping
times out as it is disabled in our DMZ. 
 
I have also tried using the ip address and do get the 'Unexpected error
in contacting site URL' message.
 
Keith

________________________________

From: Dave Wilson [mailto:dave.wilson at autodesk.com] 
Sent: 10 November 2006 18:03
To: users at mapguide.osgeo.org
Subject: RE: [mapguide-users] MapGuide Studio Cannot connect to Site


What URL are you using to try and connect from within Studio? If there
is a proxy server involved have you included the port? Yeah I know these
are dumb questions, but I'm eliminating the obvious.
 
When you are hitting the mapagent are you doing this on the server ie
via localhost vs Studio which is likely remote and requires the ip
address or servername? If you are using servername can you ping it and
does it resolve?
 
Dave

________________________________

From: Campbell, Keith A [mailto:keith.campbell at atkinsglobal.com] 
Sent: Friday, November 10, 2006 9:47 AM
To: users at mapguide.osgeo.org
Subject: RE: [mapguide-users] MapGuide Studio Cannot connect to Site


Anybody got any ideas as to how I can resolve this one? It's proving to
be a big pain. It's got to be a network issue or server setting but how
to identify the precise cause? 
 
Any suggestions would be much appreciated.
 
Keith

________________________________

From: Campbell, Keith A [mailto:keith.campbell at atkinsglobal.com] 
Sent: 09 November 2006 17:39
To: users at mapguide.osgeo.org
Subject: RE: [mapguide-users] MapGuide Studio Cannot connect to Site


Kim, Andy,
 
Yes, I had seen that post, but as the IP address on our system was never
changed from 127.0.0.1, this doesn't seem likely to be the cause.
 
Keith

________________________________

From: Kim Woynowskie [mailto:kimw at ci.grandjct.co.us] 
Sent: 09 November 2006 16:42
To: users at mapguide.osgeo.org
Subject: RE: [mapguide-users] MapGuide Studio Cannot connect to Site


Andy
that is what happened to our system, for some reason SP1 resets the IP
address back to 127.0.0.1
Once we edited the ini file back to the correct address we were able to
log in.

>>> 
From: 	"Andy Morsell" <amorsell at spatialgis.com>	
To:	 <users at mapguide.osgeo.org>	
Date: 	Thursday, November 09, 2006	
Subject: 	RE: [mapguide-users] MapGuide Studio Cannot connect to
Site	
It sounds like the problem may be similar to this one that people have
been encountering with MapGuide Enterprise SP1 as discussed on the
Autodesk discussion group.
 
http://discussion.autodesk.com/thread.jspa?threadID=517823
 

Andy Morsell, P.E. 
Spatial Integrators, Inc. 
http://www.SpatialGIS.com <http://www.spatialgis.com/>  

________________________________

From: Campbell, Keith A [mailto:keith.campbell at atkinsglobal.com] 
Sent: Thursday, November 09, 2006 2:50 AM
To: users at mapguide.osgeo.org
Subject: [mapguide-users] MapGuide Studio Cannot connect to Site



We've upgraded from 1.0.1 to 1.0.2. 

The map agent, site administrator and web extensions tests all work as
expected, but when trying to connect to the site with MapGuide Studio, I
get the message 'Unexpected Error in contacting site URL'.

I had this before with the 1.0.1 install, but adding permissions to the
www folder for the internet guest account seemed to sort that out.
However, those permissions are still in place but the error has
returned. What is also puzzling is that those permissions did not need
to be set on a development server in order for it to work. So something
else is at play. There do not seem to be any messages logged when this
error occurs. How can I identify the cause? Are there some settings in
IIS that need to be changed? Could there be firewall or proxy issues?

The server is a Win2k with IIS 5.0. 

Any help much appreciated. 

Keith 



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