user support (was Re: [mapserver-users] AGG_Q + raster problem)

[Brent Fraser]

Frank (and all),

  Will do (as soon as we narrow it down).

  This problem got me thinking of ways to improve our
current support methodology.  I've only asked and answered
questions on this mailing list. Are there other methods
being used (reading the doc, irc, paid support, etc)?

Is this list an effective way of solving user problems?
Should/can we improve it?  How?
Perhaps a Summer-Of-Code opportunity?

Brent Fraser
GeoAnalytic Inc.
Calgary, Alberta

----- Original Message ----- 
From: "Frank Warmerdam" <warmerdam at pobox.com>
To: "Brent Fraser" <bfraser at geoanalytic.com>
Cc: "Hans Castorp" <hanscastorp76 at yahoo.es>
Sent: Wednesday, February 20, 2008 8:30 AM
Subject: Re: [mapserver-users] AGG_Q + raster problem


> Brent Fraser wrote:
> > Well, at least we know it's an output problem, not an
input
> > or processing directive problem.  We could test to see
if
> > the problem is with the AGG renderer by using the old GD
> > renderer:
>
> Guys,
>
> I haven't been following this discussion closely but if
you isolate
> an easy to reproduce problem that can be filed in Trac
(and assuming it
> is raster related) I can likely dig further into it.  But
it seems there
> is still some work that can be accomplished isolating it.
>
> Best regards,
> -- 
> ---------------------------------------+------------------
--------------------
> I set the clouds in motion - turn up   | Frank Warmerdam,
warmerdam at pobox.com
> light and sound - activate the windows |
http://pobox.com/~warmerdam
> and watch the world go round - Rush    | President OSGeo,
http://osgeo.org
>