[OpenLayers-Dev] ticket state

Paul Spencer pspencer at dmsolutions.ca
Thu Dec 13 06:14:51 EST 2007


I prefer Pierre's suggestion.

Paul

On 13-Dec-07, at 5:02 AM, Pierre GIRAUD wrote:

> What I would suggest is to add a new option into the ticket  
> properties.
> In the options available in the trac config it would be possible to
> add ticket-custom fields. Some should be already available but
> commented out :
>
> {{{
> #stage = select
> #stage.label = Triage Stage
> #stage.options = Unreviewed|Needs more info|Needs design
> decision|Accepted|Ready for review
> #stage.order = 5
> #stage.value = 0
> }}}
>
> I find those options significant and the "triage stage" name looks  
> good to me.
>
> I also proposed to use it for the MapFish project.
>
> What do you think about that ?
>
> Regards,
> Pierre
>
> On Dec 12, 2007 8:48 PM, Eric Lemoine <eric.c2c at gmail.com> wrote:
>> On Dec 12, 2007 8:39 PM, Tim Schaub <tschaub at openplans.org> wrote:
>>> Hey-
>>>
>>> We currently use the keywords field to represent ticket state.   
>>> Things
>>> like "commit", "review", and "needstests" (or is it "needtests" or  
>>> why
>>> not simplify and just make it "test") are significant to us.  Other
>>> users of trac have other things in mind when they see the keywords
>>> field.  They write things like "fix this darnit" or other words that
>>> describe the ticket for them.
>>>
>>> Proposal:
>>>
>>> We use the "Severity" field of a ticket (currently not used) to
>>> represent the ticket state.  This is a dumb word for ticket state,  
>>> but
>>> the field has a fixed vocabulary.  Then we add words like "commit",
>>> "review", and "test" - and those become options in a drop-down.  Of
>>> course users will probably still set those willy-nilly, but at  
>>> least we
>>> wouldn't get arbitrary words in there.  Guess it would make sense to
>>> have a default "in queue" state or something.
>>>
>>> No biggie if others like the keyword slop.  I can put up with it.
>>
>> +1, but I can definitely live with the current way.
>>
>> I think having a default "in queue" is important, otherwise I fear
>> that people filling tickets will just pick one out.
>>
>> Thanks,
>>
>> --
>> Eric
>>
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>>
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+-----------------------------------------------------------------+
|Paul Spencer                          pspencer at dmsolutions.ca    |
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|Chief Technology Officer                                         |
|DM Solutions Group Inc                http://www.dmsolutions.ca/ |
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