[Live-demo] Re: Fwd: [OSGeo] #750: ushahidi doesn't connect to DB during quickstart setup

Cameron Shorter cameron.shorter at gmail.com
Thu Aug 18 13:49:28 PDT 2011


Henry, your proposal sounds good. Are you writing a fix? If so, when do 
you expect to have the fix committed?

On 18/08/11 22:27, Henry Addo wrote:
> Thanks for the prompt response.
>
> Maybe I can include the command to restart mysql server in the script 
> like I have done for Apache?
>
> and then update the quickstart about manual database restart/ or start 
> when Ushahidi can't connect to the database server.
>
> I have IRC client. I will get on it. Thanks for prompting me to it.
>
> On Thu, Aug 18, 2011 at 3:20 PM, Cameron Shorter 
> <cameron.shorter at gmail.com <mailto:cameron.shorter at gmail.com>> wrote:
>
>     Henry,
>     I'm just heading off to bed, but Brian (dbb) should be waking up
>     soon and will likely be able to help you. If you have irc, I
>     suggest logging onto irc://freenode.net#osgeolive
>
>     I suspect the problem is that there is not a step in the
>     Quickstart which says: start the database using the following
>     commands ...
>
>     Quickstart is on the web here:
>
>     http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html
>
>     Source doc is here:
>     https://svn.osgeo.org/osgeo/livedvd/gisvm/trunk/doc/en/quickstart
>
>
>     On 18/08/11 22:14, Henry Addo wrote:
>>     Hello Cameron,
>>
>>     If the credentials for the database server aren't correct,
>>     Ushahidi won't be able to connect to it.
>>
>>     The installer creates these credentials for the mysql server
>>
>>     Database : ushahidi
>>     username : user
>>     password: user
>>     host: localhost
>>
>>     Please confirm on the server if these credentials exist. If they
>>     do, then there is something wrong somewhere because I gave the
>>     script a try on my local server and I was able to install Ushahidi.
>>
>>     Regards,
>>     Henry
>>
>>     P.S. I have a limited access to internet at the moment that is
>>     why it takes a while for me to respond. I'll try my best to check
>>     my emails so we can resolve this issue quickly.
>>
>>     On Thu, Aug 18, 2011 at 1:19 AM, Cameron Shorter
>>     <cameron.shorter at gmail.com <mailto:cameron.shorter at gmail.com>> wrote:
>>
>>         Henry,
>>         Are you receiving my emails?
>>
>>         In the next few days, we only have time for one (maybe 2)
>>         builds left before we burn the final osgeo-live, and it seems
>>         that ushahidi will look to users like it doesn't work.
>>
>>         Can you please:
>>         1. Confirm that we have got hold of you.
>>         2. Work with us to find a solution. Either by email, or by
>>         talking on irc://freenode.net#osgeolive
>>
>>
>>         On 14/08/2011 9:48 AM, Cameron Shorter wrote:
>>>         Henry,
>>>         I'm having problems while testing Ushahidi on osgeo live.
>>>         Could you please have a look and see what the problem may be.
>>>         Are we missing a step in the quickstart to set up or start a
>>>         database?
>>>
>>>         -------- Original Message --------
>>>         Subject: 	[OSGeo] #750: ushahidi doesn't connect to DB
>>>         during quickstart setup
>>>         Date: 	Sat, 13 Aug 2011 23:46:20 -0000
>>>         From: 	OSGeo <trac_osgeo at osgeo.org>
>>>         <mailto:trac_osgeo at osgeo.org>
>>>         Reply-To: 	warmerdam at pobox.com <mailto:warmerdam at pobox.com>
>>>         To: 	undisclosed-recipients:;
>>>
>>>
>>>
>>>         #750: ushahidi doesn't connect to DB during quickstart setup
>>>         ----------------------+-----------------------------------------------------
>>>           Reporter:  camerons  |       Owner:  live-demo@…
>>>               Type:  defect    |      Status:  new
>>>           Priority:  normal    |   Milestone:
>>>         Component:  LiveDVD   |    Keywords:  5.0 ushahidi
>>>         ----------------------+-----------------------------------------------------
>>>           Running osgeolive5.0b5,
>>>           I open a clean VM, then open ushahidi application by selecting ushahidi
>>>           from the pull down menu.
>>>
>>>           I then start following the steps of the quickstart:
>>>           http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html
>>>
>>>           Choose “Basic Installation”, “Let’s get started”, and it will prompt you
>>>           for a few details. The database name is “ushahidi”, database user name is
>>>           “user”, the password is also “user”. The database host is “localhost”.
>>>           Then continue.
>>>
>>>           I then get the following error:
>>>           "Oops! We couldn't make a connection to the database server with the
>>>           credentials given. Please make sure they are correct."
>>>
>>>         -- 
>>>         Ticket URL:<https://trac.osgeo.org/osgeo/ticket/750>
>>>         OSGeo<http://www.osgeo.org/>
>>>         OSGeo committee and general foundation issue tracker.
>>
>>
>>         -- 
>>         Cameron Shorter
>>         Geospatial Solutions Manager
>>         Tel: +61 (0)2 8570 5050
>>         Mob: +61 (0)419 142 254
>>
>>         Think Globally, Fix Locally
>>         Geospatial Solutions enhanced with Open Standards and Open Source
>>         http://www.lisasoft.com
>>
>>
>>
>>
>>     -- 
>>     Henry!
>>     --
>>     Ushahidi -- Information Collection, Visualization, & Interactive
>>     Mapping
>>
>>     http://www.ushahidi.com | http://twitter.com/ushahidi
>>     Ghana: +233243581806
>>     Skype: eyedol25
>>     IRC: eyedol on irc.freenode.net <http://irc.freenode.net> #ushahidi
>>
>
>
>     -- 
>     Cameron Shorter
>     Geospatial Director
>     Tel: +61 (0)2 8570 5050
>     Mob: +61 (0)419 142 254
>
>     Think Globally, Fix Locally
>     Geospatial Solutions enhanced with Open Standards and Open Source
>     http://www.lisasoft.com
>
>
>
>
> -- 
> Henry!
> --
> Ushahidi -- Information Collection, Visualization, & Interactive Mapping
>
> http://www.ushahidi.com | http://twitter.com/ushahidi
> Ghana: +233243581806
> Skype: eyedol25
> IRC: eyedol on irc.freenode.net <http://irc.freenode.net> #ushahidi
>


-- 
Cameron Shorter
Geospatial Director
Tel: +61 (0)2 8570 5050
Mob: +61 (0)419 142 254

Think Globally, Fix Locally
Geospatial Solutions enhanced with Open Standards and Open Source
http://www.lisasoft.com

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