[Qgis-developer] Report bug/feature on homepage

[Jeff McKenna]

All good.  Never once have we had a problem.  Because the process means
you need to create an account, login, then report issue, it weeds out
any non-serious reports (the "feedback" form idea would be full of those
"non-serious" reports I worry; people who report then you never hear
from them again).

-jeff



On 2014-05-02, 10:47 AM, Nathan Woodrow wrote:
> Did you find it a good or a bad thing Jeff?
> 
> Nathan
> 
> On May 2, 2014 11:43 PM, "Jeff McKenna" <jmckenna at gatewaygeomatics.com
> <mailto:jmckenna at gatewaygeomatics.com>> wrote:
> 
>     It was me who years ago put "Issue Tracker" on the MapServer homepage
>     beside the Download link.  I think you/we must remember this is about
>     the new users, about helping them tell developers the problems they are
>     having; a link to "Github" means absolutely nothing to a new user, and
>     if it is hidden on some sub-page it is useless to a new user.
> 
>     (I love QGIS and am just trying to help)
> 
>     -jeff
> 
> 
> 
>     On 2014-05-02, 4:18 AM, Alex Mandel wrote:
>     > There's a reason some projects choose to call them issues and not bugs
>     > (translations vary). I agree you can put a link on the front page to
>     > info about issues, but I would avoid a comment box - that will get hit
>     > by spam bots and then becomes another places people have to check.
>     >
>     > Thanks,
>     > Alex
>     >
>     > On 05/01/2014 11:50 PM, Zoltan Szecsei wrote:
>     >> Hiya,
>     >> What about a link saying "Think you've found a bug?"
>     >> That then sends the user to a separate page which gives guidance that
>     >> you want to give the user, AND also a box saying "Paste a short error
>     >> message here"
>     >> This is then sent off to google for them.
>     >>
>     >> Regards,
>     >> Zoltan
>     >>
>     >>
>     >> On 2014/05/02 08:44, Anita Graser wrote:
>     >>> My main objections to having a "report bugs" button on the main
>     page:
>     >>>
>     >>> - I think users who are not too familiar with the workings of open
>     >>> source projects will be alarmed why we think it necessary to add a
>     >>> "report bugs" button right next to the "download" button. They want
>     >>> (the illusion? of) bug-free software (even if there is no such
>     thing).
>     >>> - I want to avoid cluttering of the homepage.
>     >>> - I also think Randal has a point when he says that some small
>     hurdle
>     >>> can help keep the number of not-so-helpful bug reports down.
>     >>>
>     >>> +1 for top of "get involved" page.
>     >>>
>     >>>
>     >>>
>     >>>
>     >>>
>     >>> On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow
>     <madmanwoo at gmail.com <mailto:madmanwoo at gmail.com>>
>     >>> wrote:
>     >>>> What is the main objection to having it on the main page?
>     >>>>
>     >>>> But if that doesn't feel right then I think we should raise it
>     to the
>     >>>> top of
>     >>>> get involved page.
>     >>>>
>     >>>> Nathan
>     >>>>
>     >>>> On May 2, 2014 3:22 PM, "Anita Graser"
>     <anita.graser.at at gmail.com <mailto:anita.graser.at at gmail.com>>
>     >>>> wrote:
>     >>>>> Hi,
>     >>>>> I saw the discussion you had. I would prefer not to add a
>     report bugs
>     >>>>> button on the first page of qgis.org <http://qgis.org> but we
>     could make it more
>     >>>>> prominent on
>     >>>>> get involved.
>     >>>>> It's not that long since I added the report a bug section to get
>     >>>>> involved.
>     >>>>> Many users might only remember the old page.
>     >>>>> Best wishes
>     >>>>> Anita
>     >>>>>
>     >>>>> On May 2, 2014 1:24 AM, "Nathan Woodrow" <madmanwoo at gmail.com
>     <mailto:madmanwoo at gmail.com>> wrote:
>     >>>>>> Hi all,
>     >>>>>>
>     >>>>>> After talking to some users one concern they raised was it
>     was a bit
>     >>>>>> tricky to get find how to report a bug or feature.  I was
>     thinking
>     >>>>>> it might
>     >>>>>> be a good idea to have a report bug/feature on the homepage. It
>     >>>>>> would fit
>     >>>>>> quite nice between the Download and Support
>     >>>>>>
>     >>>>>> I am aware that you can just click Get Involved, and scroll
>     to the
>     >>>>>> bottom
>     >>>>>> but it still feels a bit hidden.
>     >>>>>>
>     >>>>>> Does anyone else feel that same way?
>     >>>>>>
>     >>>>>> Regards,
>     >>>>>> Nathan
>     _______________________________________________