[Qgis-developer] Report bug/feature on homepage

[Anita Graser]

Here's the pull request to put "report bugs" at the top of "get involved"
https://github.com/qgis/QGIS-Website/pull/162

Best wishes,
Anita


On Fri, May 2, 2014 at 3:49 PM, Jeff McKenna
<jmckenna at gatewaygeomatics.com> wrote:
> All good.  Never once have we had a problem.  Because the process means
> you need to create an account, login, then report issue, it weeds out
> any non-serious reports (the "feedback" form idea would be full of those
> "non-serious" reports I worry; people who report then you never hear
> from them again).
>
> -jeff
>
>
>
> On 2014-05-02, 10:47 AM, Nathan Woodrow wrote:
>> Did you find it a good or a bad thing Jeff?
>>
>> Nathan
>>
>> On May 2, 2014 11:43 PM, "Jeff McKenna" <jmckenna at gatewaygeomatics.com
>> <mailto:jmckenna at gatewaygeomatics.com>> wrote:
>>
>>     It was me who years ago put "Issue Tracker" on the MapServer homepage
>>     beside the Download link.  I think you/we must remember this is about
>>     the new users, about helping them tell developers the problems they are
>>     having; a link to "Github" means absolutely nothing to a new user, and
>>     if it is hidden on some sub-page it is useless to a new user.
>>
>>     (I love QGIS and am just trying to help)
>>
>>     -jeff
>>
>>
>>
>>     On 2014-05-02, 4:18 AM, Alex Mandel wrote:
>>     > There's a reason some projects choose to call them issues and not bugs
>>     > (translations vary). I agree you can put a link on the front page to
>>     > info about issues, but I would avoid a comment box - that will get hit
>>     > by spam bots and then becomes another places people have to check.
>>     >
>>     > Thanks,
>>     > Alex
>>     >
>>     > On 05/01/2014 11:50 PM, Zoltan Szecsei wrote:
>>     >> Hiya,
>>     >> What about a link saying "Think you've found a bug?"
>>     >> That then sends the user to a separate page which gives guidance that
>>     >> you want to give the user, AND also a box saying "Paste a short error
>>     >> message here"
>>     >> This is then sent off to google for them.
>>     >>
>>     >> Regards,
>>     >> Zoltan
>>     >>
>>     >>
>>     >> On 2014/05/02 08:44, Anita Graser wrote:
>>     >>> My main objections to having a "report bugs" button on the main
>>     page:
>>     >>>
>>     >>> - I think users who are not too familiar with the workings of open
>>     >>> source projects will be alarmed why we think it necessary to add a
>>     >>> "report bugs" button right next to the "download" button. They want
>>     >>> (the illusion? of) bug-free software (even if there is no such
>>     thing).
>>     >>> - I want to avoid cluttering of the homepage.
>>     >>> - I also think Randal has a point when he says that some small
>>     hurdle
>>     >>> can help keep the number of not-so-helpful bug reports down.
>>     >>>
>>     >>> +1 for top of "get involved" page.
>>     >>>
>>     >>>
>>     >>>
>>     >>>
>>     >>>
>>     >>> On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow
>>     <madmanwoo at gmail.com <mailto:madmanwoo at gmail.com>>
>>     >>> wrote:
>>     >>>> What is the main objection to having it on the main page?
>>     >>>>
>>     >>>> But if that doesn't feel right then I think we should raise it
>>     to the
>>     >>>> top of
>>     >>>> get involved page.
>>     >>>>
>>     >>>> Nathan
>>     >>>>
>>     >>>> On May 2, 2014 3:22 PM, "Anita Graser"
>>     <anita.graser.at at gmail.com <mailto:anita.graser.at at gmail.com>>
>>     >>>> wrote:
>>     >>>>> Hi,
>>     >>>>> I saw the discussion you had. I would prefer not to add a
>>     report bugs
>>     >>>>> button on the first page of qgis.org <http://qgis.org> but we
>>     could make it more
>>     >>>>> prominent on
>>     >>>>> get involved.
>>     >>>>> It's not that long since I added the report a bug section to get
>>     >>>>> involved.
>>     >>>>> Many users might only remember the old page.
>>     >>>>> Best wishes
>>     >>>>> Anita
>>     >>>>>
>>     >>>>> On May 2, 2014 1:24 AM, "Nathan Woodrow" <madmanwoo at gmail.com
>>     <mailto:madmanwoo at gmail.com>> wrote:
>>     >>>>>> Hi all,
>>     >>>>>>
>>     >>>>>> After talking to some users one concern they raised was it
>>     was a bit
>>     >>>>>> tricky to get find how to report a bug or feature.  I was
>>     thinking
>>     >>>>>> it might
>>     >>>>>> be a good idea to have a report bug/feature on the homepage. It
>>     >>>>>> would fit
>>     >>>>>> quite nice between the Download and Support
>>     >>>>>>
>>     >>>>>> I am aware that you can just click Get Involved, and scroll
>>     to the
>>     >>>>>> bottom
>>     >>>>>> but it still feels a bit hidden.
>>     >>>>>>
>>     >>>>>> Does anyone else feel that same way?
>>     >>>>>>
>>     >>>>>> Regards,
>>     >>>>>> Nathan
>>     _______________________________________________
> _______________________________________________
> Qgis-developer mailing list
> Qgis-developer at lists.osgeo.org
> http://lists.osgeo.org/mailman/listinfo/qgis-developer