[QGIS-Developer] Download troubles? Download in the background?

Wed Sep 20 08:06:53 PDT 2023

Thanks for highlighting this Andreas.

If I might suggest a tweak to the popup layout:

Thank you!

Your freshly baked copy of QGIS is downloading. (Make this line bold and 
add a paragraph before the next bit)

QGIS is free of charge, and will always be free of charge if downloaded 
from QGIS.org. (and another break here)

If you can afford to support the project and people making this 
software, please consider making a small donation to support our 
efforts. Whether you choose to donate or not, we hope that you enjoy 
using our labour of love and encourage you to share and spread your 
downloaded copy far and wide so that others may enjoy it too. Our very 
best regards!

The QGIS Team

This might make it a bit more obvious. What do you think?

(I will leave those who are more technical than me to discuss download 
speed issues).

Best wishes,
Nick.

On 9/20/23 08:19, Johannes Kröger (WhereGroup) via QGIS-Developer wrote:
>
> Hi Andreas,
>
> ouch!
>
> Javascript is not required for the download. If it is disabled, all OS 
> options are expanded and the big green buttons directly point to the 
> files anyways. The "donate" popup is only triggered in addition to the 
> normal link click (if javascript is enabled).
>
> If the users really just not realise that a download has started, 
> maybe making the text that says that QGIS is being downloaded bold on 
> the "donate" popup might help? The popup might just be too intrusive 
> and distracting even.
>
> Some sites use images to point their users towards the browser's 
> download manager, maybe there is a freely available library that does 
> this for all kinds of browsers and screens?
>
> Downloads are often painfully slow though and might even time out in 
> bad cases I guess. Having some more/faster download mirrors might 
> help. The osgeo.org mirror is often unusable (I think it is that 
> mirror that most often causes issues, norbit.de usually seems fine for 
> me - from Germany though...). Here is one story of a user in South 
> Korea: https://fosstodon.org/@ianthetechie/110943928875054838
>
> Maybe users see super slow or failing downloads and think that it is a 
> matter of donation.
>
> I am aware of download.osgeo.org and norbit.de mirrors, are there 
> more? It would probably be a good idea to have one in Asia and maybe 
> one in Africa, depending on the routing. At least for Asia OVH has 
> cheap offers that might just be good enough.
>
> PS, if a CDN (probably overkill) would be considered: I am strongly 
> against using Cloudflare as they are a global surveillance opportunity 
> for the US and we would all be stupid not to assume that any traffic 
> going through them is logged by three letter agencies. We should not 
> participate in that kind of centralisation. There are alternatives 
> like https://european-alternatives.eu/alternative-to/cloudflare . I 
> would happily research a good choice.
>
>
> Could you try to find out more details about why they get so confused?
>
> Cheers, Hannes
>
>
> Am 20.09.23 um 08:50 schrieb Andreas Neumann via QGIS-Developer:
>> Hi all,
>>
>> Recently (past 1-4 months) I get a lot of emails at finance at qgis.org 
>> from people who say that they donated but then could not download 
>> QGIS. I think I got at least 40-50 such emails until now.
>>
>> Sometimes they ask: how many times do I have to donate until I can 
>> download QGIS?
>>
>> I then explain them that donations are optional, often direct them to 
>> the direct download page - and I tell them that downloads may take 
>> longer.
>>
>> I believe that many users aren't aware that QGIS is downloading "in 
>> the background". Because the QGIS downloads are rather large this can 
>> take several minutes ...
>> Or may there be other problems with downloads? Does it require 
>> Javascript to be enabled?
>>
>> I wonder if we can display some hint that QGIS is downloaded "in the 
>> background" and can take a while to download ....
>>
>> I believe this is because many users don't know how their browsers 
>> work with the downloads of large files ...
>>
>> Is there anything we can do to inform users and enhance the download 
>> experience - so that I don't get that many emails?
>>
>> Thank you for your replies,
>> Andreas
>>
>> --
>> Andreas Neumann
>> QGIS.ORG <http://QGIS.ORG> board member (treasurer)
>>
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> -- 
> Johannes Kröger / GIS-Entwickler/-Berater
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Nick Bearman
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