[Qgis-psc] Ticket queue management

[Anita Graser]

On Dec 24, 2015 7:40 AM, "Paolo Cavallini" <cavallini at faunalia.it> wrote:
>
> Hi all,
> I think keeping the bug queue clean and tidy is an important and welcome
> task. In the last months, I have seen with pleasure several volunteers
> dealing with this. However, I also see that often perfectly valid
> tickets are closed without careful inspection. This is annoying for the
> reporter, and make us missing important information. Of course more
> motivated reporters will check again and reopen it, but I'm pretty sure
> many people will silently slip away.
> I'd therefore call for a more careful handling of these, thinking twice
> before closing a ticket: any thoughts or objections?

Hi Paolo,
Do you have specific examples in mind that should have been handled
differently or do you want to keep it generic.
Best wishes
Anita

> All the best.
> --
> Paolo Cavallini - www.faunalia.eu
> QGIS & PostGIS courses: http://www.faunalia.eu/training.html
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