[Qgis-psc] shortened list of categories on QGIS bug tracker

[DelazJ]

Hi,
Thanks Mathieu. I was about writing a kind of same proposal: if the aim is
notification, then mapping a category with a list of dev and send them the
notification, without having the assignee category filled in the GUI.

Harrissou

2017-05-01 15:04 GMT+02:00 Mathieu Pellerin <nirvn.asia at gmail.com>:

> I'm also -1 to auto assign the an individual developer. That said, when
> someone file an issue against a given category, is there a mailing list of
> devs being pinged? For eg if a user files an issue categorized as
> Expression Engine, an email is automatically sent to Nathan, Matthias, etc.
>
> That's the only thing I see being positive about auto assignment, in that
> it helps devs focused on a given area an overview of incoming issues. But
> we can't have public auto assignment, that's just sending the wrong message
> to the person who filed the issue.
>
> On May 1, 2017 18:30, "Paolo Cavallini" <cavallini at faunalia.it> wrote:
>
>> Il 01/05/2017 13:19, Nyall Dawson ha scritto:
>>
>> > I'm a strong -1 to this. To me assigned means "I'm aware of this issue
>> > and am actively working on it". Auto assigning really has no meaning
>> > and loses this ability to tell if working on an issue is potentially
>> > duplicating developer effort.
>>
>> this emerged in a meeting yesterday to ensure that a ticket is seen by
>> someone who is dealing with a particular area of code. we can easily add
>> to the tooltip that this has not to be meant as any sort of engagement.
>> an assigned ticket can always be reassigned to none.
>> what we would like to prevent is tickets being opened without nobody
>> noticing it. the assignee could be a developer, or also a ticket manager
>> that can check it and suggest solutions. early refusal of invalid
>> tickets will greatly help keeping the queue clean.
>> we also would like to have people "adopting" a category, in order to
>> spread the workload of cleaning up.
>> of course better suggestions are always welcome.
>>
>> > (I also personally hate it when people assign tickets to me without
>> > first asking or without it being a direct result of a bug I've
>> > introduced. I find it extremely rude when a total stranger assigns a
>> > feature request to me - much akin to grabbing someone random on the
>> > street and saying, "hey, do this work for me!")
>>
>> totally agreed - I in fact asked to remove the assignee field, but it
>> turned out that someone use it to suggest people to open a ticket and
>> assing to him/her.
>>
>> All the best.
>> --
>> Paolo Cavallini - www.faunalia.eu
>> QGIS & PostGIS courses: http://www.faunalia.eu/training.html
>> https://www.google.com/trends/explore?date=all&geo=IT&q=qgis,arcgis
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>
>
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