[Qgis-psc] shortened list of categories on QGIS bug tracker

[Mathieu Pellerin]

I'm also -1 to auto assign the an individual developer. That said, when
someone file an issue against a given category, is there a mailing list of
devs being pinged? For eg if a user files an issue categorized as
Expression Engine, an email is automatically sent to Nathan, Matthias, etc.

That's the only thing I see being positive about auto assignment, in that
it helps devs focused on a given area an overview of incoming issues. But
we can't have public auto assignment, that's just sending the wrong message
to the person who filed the issue.

On May 1, 2017 18:30, "Paolo Cavallini" <cavallini at faunalia.it> wrote:

> Il 01/05/2017 13:19, Nyall Dawson ha scritto:
>
> > I'm a strong -1 to this. To me assigned means "I'm aware of this issue
> > and am actively working on it". Auto assigning really has no meaning
> > and loses this ability to tell if working on an issue is potentially
> > duplicating developer effort.
>
> this emerged in a meeting yesterday to ensure that a ticket is seen by
> someone who is dealing with a particular area of code. we can easily add
> to the tooltip that this has not to be meant as any sort of engagement.
> an assigned ticket can always be reassigned to none.
> what we would like to prevent is tickets being opened without nobody
> noticing it. the assignee could be a developer, or also a ticket manager
> that can check it and suggest solutions. early refusal of invalid
> tickets will greatly help keeping the queue clean.
> we also would like to have people "adopting" a category, in order to
> spread the workload of cleaning up.
> of course better suggestions are always welcome.
>
> > (I also personally hate it when people assign tickets to me without
> > first asking or without it being a direct result of a bug I've
> > introduced. I find it extremely rude when a total stranger assigns a
> > feature request to me - much akin to grabbing someone random on the
> > street and saying, "hey, do this work for me!")
>
> totally agreed - I in fact asked to remove the assignee field, but it
> turned out that someone use it to suggest people to open a ticket and
> assing to him/her.
>
> All the best.
> --
> Paolo Cavallini - www.faunalia.eu
> QGIS & PostGIS courses: http://www.faunalia.eu/training.html
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