[Qgis-psc] shortened list of categories on QGIS bug tracker

[Paolo Cavallini]

Il 01/05/2017 13:19, Nyall Dawson ha scritto:

> I'm a strong -1 to this. To me assigned means "I'm aware of this issue
> and am actively working on it". Auto assigning really has no meaning
> and loses this ability to tell if working on an issue is potentially
> duplicating developer effort.

this emerged in a meeting yesterday to ensure that a ticket is seen by
someone who is dealing with a particular area of code. we can easily add
to the tooltip that this has not to be meant as any sort of engagement.
an assigned ticket can always be reassigned to none.
what we would like to prevent is tickets being opened without nobody
noticing it. the assignee could be a developer, or also a ticket manager
that can check it and suggest solutions. early refusal of invalid
tickets will greatly help keeping the queue clean.
we also would like to have people "adopting" a category, in order to
spread the workload of cleaning up.
of course better suggestions are always welcome.

> (I also personally hate it when people assign tickets to me without
> first asking or without it being a direct result of a bug I've
> introduced. I find it extremely rude when a total stranger assigns a
> feature request to me - much akin to grabbing someone random on the
> street and saying, "hey, do this work for me!")

totally agreed - I in fact asked to remove the assignee field, but it
turned out that someone use it to suggest people to open a ticket and
assing to him/her.

All the best.
-- 
Paolo Cavallini - www.faunalia.eu
QGIS & PostGIS courses: http://www.faunalia.eu/training.html
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