[Qgis-psc] PayPal

[Matthias Kuhn]

Hi Andreas,

I am really sorry to hear you are having a hard time with PayPal and
their customer support. It should definitely not be the job of our
treasurer to loose his time with such tasks.

If there is anything we can do as a community to make your life easier,
please let us know. Meanwhile let me thank you, I am very grateful for
this. And next time I set up a pamyent service I'll first have a look at
stripe and other services instead of resorting to PayPal.

Matthias


On 03/29/2018 11:42 AM, Andreas Neumann wrote:
> Hi QGIS PSC,
>
> This is to let you know that our PayPal account is still blocked.
>
> PayPal is the worst company on this planet - I can tell you.
>
> They don't respond to e-mails, they send you the same standard e-mails
> again and again, without reading at all what you respond to them.
>
> They tell you to upload documents you already sent them and you are
> not able to upload them again, because the document upload button says
> document already uploaded, pending review.
>
> I had five phone calls with them until I was able to upload all
> necessary documents. When you have someone on the phone after many
> minutes of waiting in the line, you have to tell the same story again
> and again, because there is a different person each time you call them.
>
> After this issue is solved and money withdrawn, I will definitely
> close the PayPal account for good and move everything to Stripe. I do
> hope that Stripe has better customer support and less payment and
> transfer and conversion fees. Over all PayPal earned many thousand
> Euros from QGIS.ORG <http://QGIS.ORG> - despite their lousy support.
>
> The worst thing is that PayPal does not understand that there are
> organizations besides for profit companies and that things work a bit
> different for such organizations.
>
> Sorry about my rant. This is to let you know that I am working on it,
> but I am soon loosing my patience ...
>
> Andreas
>
>
> --
> Andreas Neumann
> QGIS.ORG <http://QGIS.ORG> board member (treasurer)
>
>
> _______________________________________________
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> Qgis-psc at lists.osgeo.org
> https://lists.osgeo.org/mailman/listinfo/qgis-psc

-- 
Matthias Kuhn
matthias at opengis.ch <mailto:matthias at opengis.ch>
+41 (0)76 435 67 63 <tel:+41764356763>
OPENGIS.ch Logo <http://www.opengis.ch>
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