[Qgis-user] Processing toolbox will not load

[Rollason, Edward]

Hi all,

A colleague has just upgraded to QGIS 2.2 using the OSGeo4W installer with the most up to date install packages.  However, when she opens QGIS she gets an error message saying that the Processing Toolbox cannot be opened.  It won't reinstall from the plugin manager either and simply says that it's broken.

She's running a 64bit Windows 7 Machine.  I have a similar setup and have it installed no problems.

The error message is:

Couldn't load plugin 'processing' from ['C:/OSGEO4~1/apps/qgis/./python/plugins\processing', 'C:/OSGEO4~1/apps/qgis/./python', 'C:/Users/grayds/.qgis2/python', 'C:/Users/grayds/.qgis2/python/plugins', 'C:/OSGEO4~1/apps/qgis/./python/plugins', 'C:\Program Files (x86)\ArcGIS\bin', 'C:\OSGEO4~1\bin\python27.zip', 'C:\OSGEO4~1\apps\Python27\DLLs', 'C:\OSGEO4~1\apps\Python27\lib', 'C:\OSGEO4~1\apps\Python27\lib\plat-win', 'C:\OSGEO4~1\apps\Python27\lib\lib-tk', 'C:\OSGEO4~1\bin', 'C:\OSGEO4~1\apps\Python27', 'C:\OSGEO4~1\apps\Python27\lib\site-packages', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\PIL', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\win32', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\win32\lib', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\Pythonwin', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\Shapely-1.2.18-py2.7-win-amd64.egg', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\six-1.3.0-py2.7.egg', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\wx-2.8-msw-unicode', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\xlrd-0.9.2-py2.7.egg', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\xlwt-0.7.5-py2.7.egg', 'C:\OSGEO4~1\apps\qgis\python\plugins\fTools\tools']

Traceback (most recent call last):
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 182, in loadPlugin
    __import__(packageName)
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/Users/grayds/.qgis2/python/plugins\processing\__init__.py", line 29, in
    from processing.tools.general import *
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/Users/grayds/.qgis2/python/plugins\processing\tools\general.py", line 29, in
    from processing.core.Processing import Processing
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\core\Processing.py", line 45, in
    from processing.modeler.ModelerAlgorithmProvider import \
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\modeler\ModelerAlgorithmProvider.py", line 39, in
    from processing.modeler.EditModelAction import EditModelAction
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\modeler\EditModelAction.py", line 30, in
    from processing.modeler.ModelerDialog import ModelerDialog
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\modeler\ModelerDialog.py", line 35, in
    from processing.gui.ParametersDialog import ParametersDialog
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/Users/grayds/.qgis2/python/plugins\processing\gui\ParametersDialog.py", line 29, in
    from processing.gui.ParametersPanel import ParametersPanel
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:/Users/grayds/.qgis2/python/plugins\processing\gui\ParametersPanel.py", line 65, in
    from processing.parameters.ParameterMultipleExternalInput import ParameterMultipleExternalInput
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
ImportError: No module named ParameterMultipleExternalInput

Python version:
2.7.5 (default, May 15 2013, 22:44:16) [MSC v.1500 64 bit (AMD64)]


QGIS version:
2.2.0-Valmiera Valmiera, c3a2817

Python path: ['C:/OSGEO4~1/apps/qgis/./python/plugins\\processing', 'C:/OSGEO4~1/apps/qgis/./python', u'C:/Users/grayds/.qgis2/python', u'C:/Users/grayds/.qgis2/python/plugins', 'C:/OSGEO4~1/apps/qgis/./python/plugins', 'C:\\Program Files (x86)\\ArcGIS\\bin<file://\\ArcGIS\\bin>', 'C:\\OSGEO4~1\\bin\\python27.zip', 'C:\\OSGEO4~1\\apps\\Python27\\DLLs', 'C:\\OSGEO4~1\\apps\\Python27\\lib', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\plat-win', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\lib-tk', 'C:\\OSGEO4~1\\bin', 'C:\\OSGEO4~1\\apps\\Python27', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\PIL', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\win32', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\win32\\lib', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\Pythonwin', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\Shapely-1.2.18-py2.7-win-amd64.egg', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\six-1.3.0-py2.7.egg', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\wx-2.8-msw-unicode', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\xlrd-0.9.2-py2.7.egg', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\xlwt-0.7.5-py2.7.egg', 'C:\\OSGEO4~1\\apps\\qgis\\python\\plugins\\fTools\\tools']

Any help greatly appreciated.



Thanks


Ed

Ed Rollason | Flood Risk Management Specialist, Rivers & Marine| Jacobs | Tel: 033 0001 0916 | Email: Edward.Rollason at jacobs.com | Web: www.jacobs.com<http://www.jacobs.com/>

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