[Qgis-user] "Oops! No help available"

[Harrissou]

Hi all,

While talking about redirection server side, can you redirect 3.5 to 3.9 releases to 3.10 docs, please? Seems they don't.
Sorry to hijack.

Greetings,
Harrissou

Le 7 mai 2020 12:56:23 GMT+02:00, Richard Duivenvoorde <rdmailings at duif.net> a écrit :
>One thing I experienced at a site once: Qt is pretty picky about
>certificates... So if the proxy is over https, and they for example use
>an self-signed or unvalid certificate, that will fail.
>Then the python test I added probably will tell you?
>
>Regards,
>
>Richard
>
>On 5/7/20 12:47 PM, Richard Duivenvoorde wrote:
>> Hi Thomas,
>> 
>> Which QGIS version are you trying?
>> 
>> With me for example if I run 3.10 I I go to the WMS-dialog and push
>the
>> button there, I see in (I have a debug build on Linux) in the log
>output:
>> 
>> Trying to open help using key
>> 'working_with_ogc/ogc_client_support.html'. Full URI is
>>
>'https://docs.qgis.org/3.10/en/docs/user_manual/working_with_ogc/ogc_client_support.html'…
>> 
>> 3.12 shows:
>> 
>> Trying to open help using key
>> 'working_with_ogc/ogc_client_support.html'. Full URI is
>>
>'https://docs.qgis.org/3.12/en/docs/user_manual/working_with_ogc/ogc_client_support.html'…
>> 
>> And those are then (serverside) being redirected to 'testing':
>> 
>>
>https://docs.qgis.org/testing/en/docs/user_manual/working_with_ogc/ogc_client_support.html
>> 
>> Code for this is around here:
>> 
>> https://github.com/qgis/QGIS/blob/master/src/gui/qgshelp.cpp#L81-L178
>> 
>> It tests if it is a valid url en and then uses Qt-Desktop-services
>tools
>> to open it:
>> 
>> https://github.com/qgis/QGIS/blob/master/src/gui/qgshelp.cpp#L38
>> 
>> You should be able to test this in the Python console:
>> 
>>
>QDesktopServices.openUrl(QUrl('https://docs.qgis.org/3.12/en/docs/user_manual/working_with_ogc/ogc_client_support.html'))
>> 
>> Is that opening you browser with:
>> 
>>
>https://docs.qgis.org/testing/en/docs/user_manual/working_with_ogc/ogc_client_support.html
>> ?
>> 
>> Because this is vanilla Qt, I would think that it will use your proxy
>> settings... It is NOT using/going through QNetworkAccessManager, so
>the
>> Network Logging plugin will not pick it up.
>> 
>> Regards,
>> 
>> Richard Duivenvoorde
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> On 5/7/20 11:55 AM, Thomas Schüttenberg wrote:
>>> Hi!
>>> Unfortunately I constantly face the issue, that the QGIS help is not
>retrievable here from my office pc (windows), I only get the "Oops no
>help available" site and (most likely) a timeout. This affects at least
>any QGIS 3.x version so far. No matter if the options setting
>HELP_LOCATION is set to the default path or an explicit url without
>variables. - At home (no proxy at all; ubuntu) it works though!
>>>
>>> First thing you think is certaily: bad proxy. But the proxy setting
>(ever since) is "use DefaultProxy", which works for any other part of
>QGIS, including open github pages in browser (chrome) from the add
>plugin dialog (if that is comparable).
>>>
>>> I was not able to pick up the request in the browser, because it
>opens a new browser tab. I also tried the Network Logging plugin to get
>some insight, but it did not show anything, maybe it does not listen to
>such requests.
>>>
>>> Does anybody has a tip for me?
>>>
>>> Cheers
>>> Thomas
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