[Qgis-user] Installation Problem

[Richard Duivenvoorde]

Hi c,

Which folder fails to install?

Is it possible that you installed an older version of 3.16 and that 3.16.4 also tries to write into that folder but has not enough permissions (for parts) of that folder?
Would it help to (temporarily) rename your old QGIS install folder, and maybe even your QGIS -profiles folder? IF that fixes the issues, you can (at least) rename your profiles folder back?

Regards,

Richard Duivenvoorde

On 2/24/21 11:01 PM, Polo GD wrote:
> Hi,
> 
> Having issues installing QGIS ltr (3.16.4) 64-bit standalone. It gets stuck on the creating folder stage of the install. Any detailed help would be really appreciated. My knowledge of installation packages and how they work is very minimal and I've asked the questions in a few places and not managed to get an answer that I understand what to do with!
> 
> I've had responses on the following suggestions so far of github and freenode webchat:
> 
>   * Using a dependency walker - With this I managed to output a log file but not sure what to do with it or what the information within the file tells me.
>   * Some text on something called PKGBUILD - I have no idea what this is or what to do with it.
> 
> 
> I am a GIS user and not a programmer so these responses are like another language to me. I have been using QGIS for 3 years now and never come across an installation issue like this before. Please could someone assist and give me some steps to work through that might help either diagnose the problem or resolve the issue?
> 
> Many Thanks,
> c
> 
> 
> 
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