[SAC] Fwd: PEER 1 - Transition into Tivoli Data Backup System
tylermitchell at shaw.ca
Thu Mar 8 18:26:30 EST 2007
Begin forwarded message:
> From: PEER 1 Dedicated Hosting Support <donotreply at peer1.com>
> Date: March 7, 2007 9:18:59 AM PST (CA)
> To: tmitchell at osgeo.org
> Subject: IMPORTANT - PEER 1 - Transition into Tivoli Data Backup
> Reply-To: donotreply at peer1.com
> Dear Valued Customer:
> As we informed you in our email sent to you on February 21st, we
> will be upgrading your existing Veritas Data Backup service to our
> new Tivoli Backup system. This note is to inform you that we will
> be transitioning your server's backups product to the new systems
> over the next few weeks. Prior to your specific server migration,
> we will send you a ticket update when we begin the process of
> upgrading your server. This process should be simple and should not
> require any effort on your part.
> When we begin the process we will login in to your server using the
> credentials we may have on record for your server; once we have
> access to your server we will uninstall the Veritas software and
> install the Tivoli Storage Manager software. If we do not have
> credentials, we ask you to provide us with the correct server login
> information. Once we receive this information we will be able to
> continue with this product upgrade.
> After we have completed the process we will send you a ticket to
> confirm the transition has taken place. This product change should
> not be server impacting and will not require an immediate reboot.
> For your convenience you will be able to reboot your server
> yourself at a time that works better for you. Finally, you will
> receive a Welcome E-mail with more detail information about your
> new Tivoli Data Backup solution.
> Thank you for your cooperation, if you have any questions please
> call PEER 1 Dedicated support at 1-877-504-0091 or 1-305-717-6600
> for international customers. You may also open a ticket at https://
> Thank you for your continued business and support.
> Your PEER 1 Dedicated Hosting Team
> NETWORK | CO-LOCATION | DEDICATED HOSTING
> Please Note: This is an automatically generated e-mail message sent
> from an unmonitored e-mail box. Any e-mail sent in reply to this
> message will not be answered. However, if you have additional
> questions, please contact your PEER 1 Dedicated Hosting Support
> Team at https://dhsupport.peer1.com. Thank you.
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