[SAC] errors with Trac

Christopher Schmidt crschmidt at metacarta.com
Thu Sep 24 15:08:27 EDT 2009


On Thu, Sep 24, 2009 at 02:59:58PM -0400, Paul Spencer wrote:
> I am finding that the fusion trac is almost, but not quite entirely,  
> unusable.  It usually takes more than one attempt to log in  
> successfully.  Once it lets me log, it often fails to let me save  
> changes to a ticket by logging me out again and reporting unauthorized  
> access.  This is quite random, there is no apparent pattern - sometimes 
> it works first try, most of the time I have to try several times before 
> it will work.

The error message trac is giving is:

[Thu Sep 24 05:25:02 2009] [warn] [client 212.65.243.107] [4784] auth_ldap authenticate: user ondrejn authentication failed; URI /mapguide/login [ldap_simple_bind_s() to check user credentials failed][Invalid credentials], referer: http://trac.osgeo.org/mapguide/ticket/1094

This error message is happening more frequently in the past two days, it 
appears.

Perhaps this means the ldap server should be restarted. I've gone ahead
and done that, in case the ldap server was causing the problem.

Can you let me know if this seems to improve the behavior any?

(I'll note that the only usernames I'm seeing this for are assefa, sbarnes,
and klokan -- not pspencer/pagameba...)

-- Chris

> Cheers
>
> Paul
>
> On 2009-09-24, at 12:14 PM, Daniel Morissette wrote:
>
>> Martin Spott wrote:
>>> Already did that for a while today and noticed quite a few Apache and
>>> Postfix processes (load between 20 and 24) - nothing which made me  
>>> feel
>>> surprised. To my opinion the web service checker is a bit too  
>>> sensitive
>>> and reports unavailability when the system is simply responding a bit
>>> more slowly than usual.
>>
>> That's quite possible, it's just a simple script that uses "wget -T 5 
>> ..." and if it fails the first time (i.e. no response in 5 seconds) 
>> then it waits 30 seconds and tries again. If it fails both times then 
>> it sends the error notice.
>>
>> I have modified the script to increase the timeout from 5 to 15  
>> seconds (i.e. "wget -T 15 ..."), let's see if that helps. Note that  
>> this just a legacy script that we had, and we use better alternatives 
>> to monitor servers these days such as Nagios, so I could disable the 
>> script if it creates too much noise.
>>
>> Daniel
>> -- 
>> Daniel Morissette
>> http://www.mapgears.com/
>> _______________________________________________
>> Sac mailing list
>> Sac at lists.osgeo.org
>> http://lists.osgeo.org/mailman/listinfo/sac
>
>
> __________________________________________
>
>    Paul Spencer
>    Chief Technology Officer
>    DM Solutions Group Inc
>    http://research.dmsolutions.ca/
>
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> Sac mailing list
> Sac at lists.osgeo.org
> http://lists.osgeo.org/mailman/listinfo/sac

-- 
Christopher Schmidt
MetaCarta


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