[GeoNode-users] Error 500 when trying to create thumbnail

[Simone Dalmasso]

Hi,

seems to be an error with the connection to geoserver to get the thumbnail,
could be either a wrong geoserver address or invalid parameters sent
(likely the first). The geoserver address is composed by settings.SITEURL
and OGC_SERVER LOCATION, and the authentication is done through OGC_SERVER
username and password.
Double-check if those parameters are correct for your site.

2017-03-06 0:33 GMT+01:00 Melvin David Ramos Macías <
melvin.ramos1991 at gmail.com>:

> Hello Jonathan,
>
> Yes, I have. Tomcat doesn't show anything useful. Apache's log shows this:
>
>
> [Sun Mar 05 14:19:01.587070 2017] [:error] [pid 11987] WARNING: @font-face
> support needs Pango >= 1.38
> [Sun Mar 05 14:20:50.193233 2017] [:error] [pid 11987] Internal Server
> Error: /maps/6/thumbnail
> [Sun Mar 05 14:20:50.193274 2017] [:error] [pid 11987] Traceback (most
> recent call last):
> [Sun Mar 05 14:20:50.193278 2017] [:error] [pid 11987]   File
> "/var/www/envs/gis/lib/python2.7/site-packages/django/core/handlers/base.py",
> line 130, in get_response
> [Sun Mar 05 14:20:50.193281 2017] [:error] [pid 11987]     raise
> ValueError("The view %s.%s didn't return an HttpResponse object." %
> (callback.__module__, view_name))
> [Sun Mar 05 14:20:50.193294 2017] [:error] [pid 11987] ValueError: The
> view geonode.maps.views.map_thumbnail didn't return an HttpResponse
> object.
>
>
> I have added what you suggested but no change. I already had the uploaded
> folder and subdirectories with this in the apache conf:
>
>     <Directory <path to project>/geonode/uploaded>
>         Order deny,allow
> Options Indexes FollowSymLinks
> AllowOverride None
>         Require all granted
>     </Directory>
>
>
>
>
>
>   <https://mailtrack.io/> Enviado con Mailtrack
> <https://mailtrack.io/install?source=signature&lang=es&referral=melvin.ramos1991@gmail.com&idSignature=23>
>
> 2017-03-05 18:45 GMT-04:00 Jonathan Doig <j.doig at unsw.edu.au>:
>
>> HI Melvin
>>
>>
>>
>> Have you checked the tomcat and web server (apache, nginx) logs for clues?
>>
>>
>>
>> Possibly related to permissions on the uploaded/thumbs directory:
>>
>>
>>
>>           sudo chmod *-*Rf 777 */*home*/*geonode*/*geonode*/*geonode*/*uploaded*/*thumbs
>>
>>
>>
>> Also you web server needs to be told to serve the thumbs directory. For
>> Apache you need this block in the geonode.conf file:
>>
>>
>>
>>     *<*Directory "/home/geonode/geonode/geonode/uploaded/thumbs/"*>*
>>
>>         Order allow,deny
>>
>>         Options Indexes FollowSymLinks
>>
>>         Allow *from* all
>>
>>         Require all granted
>>
>>         IndexOptions FancyIndexing
>>
>>     *</*Directory*>*
>>
>>
>>
>> See http://docs.geonode.org/en/master/tutorials/install_and_admi
>> n/geonode_install/setup_configure_httpd.html#apache-configuration
>>
>>
>>
>> Regards
>>
>> Jonathan Doig
>>
>>
>>
>> *From:* geonode-users [mailto:geonode-users-bounces at lists.osgeo.org] *On
>> Behalf Of *Melvin David Ramos Macías
>> *Sent:* Monday, 6 March 2017 8:10 AM
>> *To:* geonode-users at lists.osgeo.org
>> *Subject:* [GeoNode-users] Error 500 when trying to create thumbnail
>>
>>
>>
>> Hello GeoNode community,
>>
>>
>>
>> I have installed a GeoNode custom project in a production server and it
>> works just fine. Now I'm trying to replicate the same project in another
>> server and it works fine except for the thumbnail creation, which throws me
>> an error 500 (INTERNAL SERVER ERROR).
>>
>>
>>
>> What could be the reason for this?
>>
>>
>>
>> I already checked the URLs in the settings.py and placed a base url in
>> the web.xml file. There was no geonodeAuthProvider in the tomcat geoserver.
>>
>>
>>
>> Thanks in advance,
>>
>>
>>
>> MR
>>
>>
>>
>> --
>>
>>
>>
>>
>>
>> *Melvin David Ramos Macías*
>>
>> about.me/melvinramos
>>
>>
>>
>>   <https://mailtrack.io/>Enviado con Mailtrack
>> <https://mailtrack.io/install?source=signature&lang=es&referral=melvin.ramos1991@gmail.com&idSignature=23>
>>
>
>
>
> --
>
>
> [image: --]
>
> Melvin David Ramos Macías
> [image: https://]about.me/melvinramos
>
> <https://about.me/melvinramos?promo=email_sig&utm_source=email_sig&utm_medium=email_sig&utm_campaign=external_links>
>
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>


-- 
Simone
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