[OpenLayers-Dev] ticket state

Eric Lemoine eric.c2c at gmail.com
Wed Dec 12 14:48:37 EST 2007


On Dec 12, 2007 8:39 PM, Tim Schaub <tschaub at openplans.org> wrote:
> Hey-
>
> We currently use the keywords field to represent ticket state.  Things
> like "commit", "review", and "needstests" (or is it "needtests" or why
> not simplify and just make it "test") are significant to us.  Other
> users of trac have other things in mind when they see the keywords
> field.  They write things like "fix this darnit" or other words that
> describe the ticket for them.
>
> Proposal:
>
> We use the "Severity" field of a ticket (currently not used) to
> represent the ticket state.  This is a dumb word for ticket state, but
> the field has a fixed vocabulary.  Then we add words like "commit",
> "review", and "test" - and those become options in a drop-down.  Of
> course users will probably still set those willy-nilly, but at least we
> wouldn't get arbitrary words in there.  Guess it would make sense to
> have a default "in queue" state or something.
>
> No biggie if others like the keyword slop.  I can put up with it.

+1, but I can definitely live with the current way.

I think having a default "in queue" is important, otherwise I fear
that people filling tickets will just pick one out.

Thanks,

--
Eric



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