[QGIS-Developer] stale bot :-(

Tue Jan 5 07:27:18 PST 2021

Not to hijack the thread, but that had me thinking about the current Bug report template on GitHub. At **QGIS and OS versions**, it's written . However when doing this, the about info is simply pasted line by line which make it long and less readable. Instead, could a Copy info button be added on the about window that copy the info in the clipboard as a nice markdown table ready to paste?

Jean-François Bourdon, ing.f.

Analyste en télédétection

Direction des inventaires forestiers

Ministère des Forêts, de la Faune et des Parcs

5700, 4e Avenue Ouest, local A-108

Québec (Québec) G1H 6R1

Téléphone : 418 627-8669, poste 4304

jean-francois.bourdon at mffp.gouv.qc.ca

mffp.gouv.qc.ca

-----Message d'origine-----
De : QGIS-Developer <qgis-developer-bounces at lists.osgeo.org> De la part de Karsten Tebling
Envoyé : 4 janvier 2021 02:40
À : Nyall Dawson <nyall.dawson at gmail.com>
Cc : qgis-developer <qgis-developer at lists.osgeo.org>
Objet : Re: [QGIS-Developer] stale bot :-(

Am 22.12.2020 um 23:23 schrieb Nyall Dawson:

> That sounds ideal, but unfortunately things just don't work that way.

> If your bug report is not reproducible there's a very low chance it

> will get fixed.

>

> So if you want your bug fixed, the motivation sits with you to make it

> as easy as possible for the bug triaging team/developers to reproduce.

> Honestly, if we (developers) can't reproduce a bug in <5 minutes,

> we'll just move to the next ticket in the queue and you've missed your

> chance at a fix...

>

> And that's exactly what stale bot and the feedback tag is designed to

> assist with -- it helps push the responsibility back to the bug

> submitter to make sure there's sufficient detail and a reproducible

> test case in the ticket. It's actually in place to avoid frustration

> caused by the "I submitted this ticket 12 months ago, why has nothing

> been done?!?!?" situation.

>

> Nyall

first of all, happy new year!

thanks for the detailed answer!

>From a user-point-of-view I thought the "Copy Report" would contain enough information needed to fix the issue. Knowing that you will skip reports/bugs that can't be reproduced within <5 minutes, I would suggest to change the text of the QGIS-crashed dialog to reflect that. Right now the text is "Include as much information as you can as well as steps to reproduce the issue if possible" - it would be better if the text would say something like "if you can reproduce..." or "if you can provide sample data that crashes..." or "if this crash occured more than once...". You could also remove the "Tell us something about when you got the crash." because it is both above the input field and in the input field - this way you have more room to explain what a helpful report is for you developers. This might help to save time for the developer and the user.

Even if you don't change anything I'm thankful for your answer, because now I know when to report and when not, which saves me precious time!

greetz

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