[Qgis-user] Issue with 3.4.9 LT Release and Help documentation

James Neild skiff.mn at gmail.com
Thu Aug 15 11:28:30 PDT 2019


Never mind, log this under user error as the QGIS proxy settings had not been configured on this machine.

> 
> In the 3.4 LTR release, there is a setting for accessing the help documentation via the Help menu. In my case, it is failing to access the web based help and instead sending me to a file on disk.
> 
> Log results after clicking on Help in GUI:
> 2019-08-15T10:04:37     INFO    Trying to open help using key 'index.html'. Full URI is 'https://docs.qgis.org/3.4/en/docs/user_manual/index.html'…
>  
> Page that gets opened in the default web browser:
> C:\Packages\OSGeo\QGIS 3.4\apps\qgis-ltr\doc\nohelp.html
>  
> Help document locations referenced in Settings > Options > General:
> https://docs.qgis.org/$qgis_short_version/$qgis_locale/docs/user_manual/
> https://docs.qgis.org/3.4/en/docs/user_manual/
> 
> I know the desktop machine has internet access as I can access other websites, including the online help if I manually paste the help link into a browser.
> 
> Any tips?
> 
> Thanks,
> 
> James
>  
> 
> 
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