[Qgis-user] "Oops! No help available"

Thomas Schüttenberg thomas at qgis.de
Thu May 7 02:55:36 PDT 2020


Hi!
Unfortunately I constantly face the issue, that the QGIS help is not retrievable here from my office pc (windows), I only get the "Oops no help available" site and (most likely) a timeout. This affects at least any QGIS 3.x version so far. No matter if the options setting HELP_LOCATION is set to the default path or an explicit url without variables. - At home (no proxy at all; ubuntu) it works though!

First thing you think is certaily: bad proxy. But the proxy setting (ever since) is "use DefaultProxy", which works for any other part of QGIS, including open github pages in browser (chrome) from the add plugin dialog (if that is comparable).

I was not able to pick up the request in the browser, because it opens a new browser tab. I also tried the Network Logging plugin to get some insight, but it did not show anything, maybe it does not listen to such requests.

Does anybody has a tip for me?

Cheers
Thomas


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