[Qgis-user] Move to discourse

[chris hermansen]

Iain and list,

On Thu, Apr 11, 2024 at 2:35 PM IainS via QGIS-User <
qgis-user at lists.osgeo.org> wrote:

> I am not sure what is being proposed here – is this list, QGIS-User to
> close or move?
>

If you look back through this conversation, you will see that QGIS-User is
proposed (or going) to move to a non-mailing-list platform called
"Discourse".  Some of us users of this mailing list aren't positive about
this.

>
> Are we then to ban “lazy” users from asking “trivial questions” because
> QGIS is so well documented.
>
>
>
> Well, how helpful is that approach?
>
>
>
> The QGIS community includes new starter as well as the experts and
> inevitably basic questions will be asked (another would be about Dfx and
> Dwg files not projecting). They are asked as the users are in need of help
> and may not have the time to “do the research”. If you are starting out
> these are not trivial questions rather, they stem from deep frustration
> that things are not working as they are supposed to. So, when they turn to
> this list for help they are told sorry it’s too trivial? Is that really in
> the spirit of the open-source community?
>

Since the majority of the support channeled through this list is provided
by the readership on a voluntary basis, which I would argue is the spirit
of open source, I would venture that these voluntary contributors don't
appreciate being taken advantage of by users who are too busy to do a bit
of basic investigation on their own, or who pose poorly thought out
questions lacking in the detail necessary to provide help, etc etc.  I
don't have any experience of people being told their questions are "too
trivial", but sometimes gentle comments are included in the response that
indicate the answer is not all that far away.  Politeness is a two way
street.


>
>
> I propose that a QGIS-Elite user group be set up and those who want to can
> move there leaving us Users to ask our trivial and unresearched questions
> in this forum.
>
>
> I suggest that if you drive all the users with decent knowledge of the
subject off the list by an "ask before doing a bit of digging" approach,
there will be no one left to answer those questions.

Anyway, all of this is kind of off the topic of mailing list vs Discourse.


-- 
Chris Hermansen · clhermansen "at" gmail "dot" com

C'est ma façon de parler.
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