[SAC] errors with Trac

Paul Spencer pspencer at dmsolutions.ca
Thu Oct 1 12:33:12 EDT 2009


On 2009-10-01, at 12:15 PM, Frank Warmerdam wrote:

> Paul Spencer wrote:
>> Frank,
>> the symptoms are a bit more serious than 10-15 minutes, I think we  
>> could work with that.  We either cannot log in at all (have to  
>> click the login link multiple times to get it to actually  
>> acknowledge our login status) or when we are logged in, we get  
>> randomly logged out while doing stuff like filing new tickets or  
>> updating existing ones, losing our comments in the process (this is  
>> the really annoying part).
>> Chris,
>> it is possible it is unique to our network connection here at the  
>> office but
>> * it happens for shawn barnes, who works from home in Toronto
>> * it does not happen on our own trac system which is hosted on an  
>> amazon cloud server
>> * it does not seem to be happening on openlayers trac although I  
>> didn't test this extensively
>> As I mentioned before, I observed that the session-based trac_auth  
>> cookie is somehow deleted in my browser when the problem happens.
>
> Paul,
>
> When did this start happening?  I'd suggest DM Solutions has lots of  
> smart
> systems folks and is in as good a position to dig into this problem  
> as anyone.
> If someone would like to, and needs temporary access to the server  
> to work
> on it let me or Shawn know to ssh access.
>


Frank,

I have only noticed this in the past two weeks or so, when we started  
to pick up some activity on fusion development.  It was working  
flawlessly about a month ago.

I have not tried this from home, I will try that tonight.

I am willing to work on this problem.

Cheers

Paul

__________________________________________

    Paul Spencer
    Chief Technology Officer
    DM Solutions Group Inc
    http://research.dmsolutions.ca/



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