Site support

[Jason Birch]

I don't have any problem adding the Site Support link to the footer, but
I can't see if I have access to the site template files from here.

At the same time, the content of the other links there really needs to
be reviewed.  The first two links are pretty much useless, and I'm not
sure if the Privacy Policy has been reviewed by the board as an official
statement.

Site FAQ should probably point to
https://www.osgeo.org/content/faq/foundation_faq.html
Feedback should probably be disabled, as the info at osgeo.org address
fills that role.

Thoughts?

Jason

-----Original Message-----
From: Auke Jilderda [mailto:auke at collab.net] 
Sent: Thursday, July 06, 2006 03:12
To: Jason Birch
Cc: board at board.osgeo.org; dev at webcommittee.osgeo.org
Subject: RE: Site support

On Friday, June 30, 2006 17:35, Jason Birch wrote:
> 
> I'd like the focus for the main page to be an OSGeo 
> marketing/visibility focus, rather than a project support focus.
> Creating prominent infrastructure links will just confuse new OSGeo 
> visitors.

I disagree.  Take a look at any succesful site out there and you will
find a "support", "get help", or something along those lines on the
front page.

> We're maintaining a fairly high barrier to new projects (we don't want

> to end up like SF) and our users are technically competent, so we 
> don't really need to emphasize the community features on the main 
> page.

Well yes, putting up a reasonable barrier to entry to prevent pollution
is a good idea.  But a site support project is just part of the
supporting infrastructure and not part of the core set of projects on
the site.  It doesn't make sense to me to treat it as if it were part of
the core set of projects.

> Perhaps an email message sent out to the project's owners would be 
> sufficient?

That helps but only at this point in time.  The site support needs to be
easy to find in 6 months from now as well, when lots of new people have
come on board and missed the initial announcement.

I still think a top level tab would be justified but a less intrusive
alternative could be to include a "site support" link in the footer?


Auke