[QGIS-Developer] QGIS Plugin crash

[Alexandre Neto]

Hello Jose,

Your English sounded quite good to me :)

This is the repository where you should report these bugs to the plugin
authors:

https://github.com/geomatico/qgis-sigpac/issues

Best regards,

Alexandre Neto

Jose Antonio Fernandez Martin via QGIS-Developer <
qgis-developer at lists.osgeo.org> escreveu no dia quarta, 23/11/2022 à(s)
11:52:

> Hello everyone,
>
> my name is Jose and I have just suscribed to this mailing list. Apologies
> if my English is not very accurate, as I don't practice it very often here
> in Spain :-)
>
> My organization is having problems when using QGIS 3.14.15 with the
> "SIGPAC downloader" plugin. And I haven't found any bug tracker for that
> specific plugin so according to the QGIS Plugin page I should report the
> problem on this list. Upgrading to QGIS 3.22 doesn't solve the problem.
>
> The first issue comes when the plugin is installed. An error says "The
> plugin 'sigpac_downloader' could not be loaded because an error ocurred
> when calling the classFactory method" (translated from my spanish version
> of QGIS)
>
> The full error trace is provided in the attached document
> "SIGPACDownloader_install.txt"
>
> However there is apparently one workaround to that issue, you just have to
> select "reinstall" plugin and it finishes ok. After re-entering QGIS, the
> plugin is loaded and the menu entry appears in the "plugins" menu entry.
>
> But the real problem comes when trying to use the plugin: The SIGPAC
> Downloader window opens and says you have to accept the Terms Of Use. When
> clicking on the proper button, a new window opens with blank content
> (nothing is loaded) and after a few seconds the QGIS "Unexpected Error"
> window appears suggesting to report the crash and quit the program. The
> crash report is enclosed in this email as "stack.txt"
>
> Some relevant information about our QGIS settings: An HTTP Proxy is used
> for web connections, so the server, port, username and password are set in
> order to access the plugin repository.
>
> Looking forward to read from you.
>
> Kid regards,
>
> Jose.
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